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Description

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-leading brands. We specialize in sourcing professionals for high-impact roles, ensuring that our partners in the consumer electronics sector receive the elite support they require to maintain their market-leading status.

Job Overview

We are currently looking for talented individuals to join our team as Italian Speaking Customer Experts for the Dyson position in Greece. This is an exceptional opportunity to represent a world-class leader in consumer electronics while enjoying the Mediterranean lifestyle through our highly sought-after jobs in Greece.

Key Responsibilities

• Provide world-class customer support for Dyson’s premium range of consumer electronics via phone, email, and chat.
• Troubleshoot technical inquiries regarding home appliances and high-end beauty technology.
• Maintain high levels of customer satisfaction by delivering personalized, solutions-oriented communication.
• Educate customers on the innovative features and maintenance of their Dyson electronics to ensure product longevity.
• Document customer interactions accurately in our CRM system to track and resolve service tickets.
• Collaborate with cross-functional teams to identify and report trends in product performance and user experience.
• Act as a brand ambassador, reflecting Dyson’s values of engineering excellence and sophisticated design.

Requirements

• Native or fluent Italian (spoken and written).
• Valid EU passport (mandatory).
• A strong interest in the consumer electronics industry and technology.
• Excellent communication skills and an empathetic approach to solving customer challenges.
• Proficiency in computer systems and digital communication tools.
• Ability to work in a fast-paced environment and meet team-based performance targets.

Benefits

What We Offer

• Competitive Monthly Salary plus 2 extra salaries per year (13th and 14th month).
• Monthly Performance Bonus for high-achievers.
• Fully Paid Relocation Package including flight tickets, private transfer, and hotel accommodation upon arrival.
• Fully Paid professional training in the latest consumer electronics support standards.
• Private Health Insurance and additional corporate benefits.
• A modern, remote-friendly working environment within one of the best Italian-speaking jobs in Greece.
• And Much More, including career progression opportunities within Mercier Consultancy Group.

Life in Greece

Living and working in Greece offers an unparalleled quality of life, blending a rich history with a modern, vibrant culture. As you pursue one of our many jobs in Greece, you will experience a Mediterranean climate with sunshine nearly year-round, beautiful coastal landscapes, and a friendly, relaxed atmosphere that makes Greece a top destination for international professionals.

Beyond the professional benefits, relocating to Greece allows you to immerse yourself in world-renowned cuisine, lively local festivals, and historic landmarks. Our relocation support ensures that your move to Greece is seamless, allowing you to settle in quickly and enjoy the unique, high-quality lifestyle that makes this country the perfect place to grow your career as an Italian Speaking Customer Expert for the Dyson position in Greece.

How to Apply

If you are ready to advance your career with a global industry leader, we invite you to join our growing team of professionals. Click the Apply Now button to submit your CV and begin your journey with Mercier Consultancy Group today. We look forward to reviewing your application for this exciting Italian-speaking role.