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Description

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging top-tier talent with industry-leading organizations across Europe. We specialize in high-impact recruitment and business process outsourcing, ensuring that our partners in the global fitness and wellness sectors find the dedicated professionals they need to excel.

Job Overview

We are currently looking for a motivated professional to join our team as an Italian Speaking Fitbit Products Support Specialist position in Bulgaria. This unique role within the fitness and wellness industry allows you to provide expert guidance to customers, helping them track their health goals and optimize their wearable technology experience while enjoying a rewarding career move to Sofia.

Key Responsibilities

• Provide high-quality technical support to Italian-speaking customers regarding Fitbit wearable devices and fitness tracking applications.
• Troubleshoot connectivity issues, software synchronization, and hardware concerns for users dedicated to their fitness journey.
• Offer professional guidance on wellness features, activity monitoring, and sleep tracking tools to ensure maximum customer satisfaction.
• Maintain comprehensive knowledge of the latest fitness and wellness industry trends and Fitbit product updates.
• Document all interactions accurately within our database to contribute to continuous product improvement.
• Collaborate with international teams to deliver an exceptional service experience as part of our Italian-speaking jobs portfolio.
• Represent the Fitbit brand with excellence, maintaining a helpful and energetic tone at all times.

Requirements

• Native or fluent Italian (spoken and written) is mandatory for this role.
• Valid EU passport is required for all candidates applying for our jobs in Bulgaria.
• A genuine passion for the fitness and wellness industry and an interest in wearable technology.
• Strong communication skills with a customer-centric mindset and problem-solving abilities.
• Proven ability to work on-site in our modern office environment in Sofia, Bulgaria.
• Professionalism and the ability to thrive in a fast-paced, dynamic international team.

Benefits

What We Offer

• Competitive Monthly Salary
• Fully Paid Training on the latest fitness and wellness technology.
• Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel) to support your move to Bulgaria.
• Attractive Monthly Performance Bonus.
• Exceptional career growth opportunities within the Italian Speaking Fitbit Products Support Specialist position in Bulgaria.
• And Much More...

Life in Bulgaria

Choosing to work in Bulgaria offers an incredible balance of vibrant city life and outdoor adventure. Bulgaria is home to a rich historical culture, a bustling social scene, and a pleasant climate that makes it a top choice for professionals seeking Italian-speaking jobs abroad. Many who move to Sofia find that the local lifestyle in Bulgaria is both affordable and deeply welcoming to expatriates.

Our comprehensive relocation package ensures that your transition to Bulgaria is seamless, allowing you to focus on enjoying the high quality of life and delicious local cuisine. By securing an Italian Speaking Fitbit Products Support Specialist position in Bulgaria, you are setting yourself up for professional success in a country that is quickly becoming a tech and wellness hub in Europe.

How to Apply

If you are ready to take the next step in your career and join a vibrant fitness and wellness team, we invite you to apply now. Please submit your application, and a recruitment consultant from Mercier Consultancy Group will be in touch shortly to discuss your future with us.