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Description

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging elite talent with industry-leading global brands. We specialize in facilitating seamless transitions for professionals seeking high-impact careers in Europe’s most vibrant business hubs.

Job Overview

We are currently sourcing top-tier talent for an Italian Speaking Customer Expert for Booking.com position in Greece, set within the dynamic travel industry. This is an exceptional opportunity to advance your professional profile while enjoying the Mediterranean lifestyle in Athens.

Key Responsibilities

• Provide world-class support to Booking.com travelers and property partners via phone, email, and chat.
• Manage travel reservations, cancellations, and modifications with high attention to detail.
• Resolve complex booking inquiries to ensure customer satisfaction within the travel sector.
• Offer professional guidance on travel regulations, site navigation, and service features.
• Maintain accurate records in the internal database to ensure seamless service delivery.
• Collaborate with international teams to optimize the travel user experience.
• Contribute to the success of one of the most prestigious travel technology companies in the world.

Requirements

• Native or fluent Italian (spoken and written) is mandatory for this role.
• Professional proficiency in English to navigate internal systems and collaboration.
• Valid EU passport or valid Greek work permit.
• Passion for the travel industry and a desire to help people plan their dream trips.
• Strong communication skills and a customer-centric mindset.
• Ability to thrive in a multicultural environment in Athens.

Benefits

What We Offer

• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary).
• Monthly Performance Bonus for high achievers.
• Fully Paid Relocation Package (flight, transfer, hotel accommodation included).
• Comprehensive, Fully Paid Training program.
• Private Health Insurance and additional corporate benefits.
• Opportunities for career advancement in one of the most exciting Italian-speaking jobs in Europe.

Life in Greece

Embracing a professional career with our travel sector partners means enjoying the legendary quality of life that Greece offers. From the historical charm of Athens to the sun-drenched coastlines, living in Greece provides a perfect balance of professional challenge and leisure. When considering jobs in Greece, you gain more than just a position; you gain an immersive experience in a culture defined by its hospitality, rich history, and world-renowned Mediterranean climate.

Our candidates enjoy a smooth transition through our full relocation support, allowing you to focus on your new life in Greece from day one. Whether you are savoring authentic Greek cuisine or exploring ancient landmarks, you will quickly understand why so many international professionals choose to make Greece their long-term home. Start your journey with our Italian-speaking jobs today and define your future in the heart of the Mediterranean.

How to Apply

If you are ready to launch your career in the travel industry with a top-tier global organization, we invite you to apply now. Join the ranks of satisfied professionals who have successfully secured their Italian Speaking Customer Expert for Booking.com position in Greece through us. Click "Apply Now" to submit your application and begin your journey with the Mercier Consultancy Group team today.