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Description

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to bridging the gap between world-class talent and global industry leaders. We specialize in executive search and professional placement, helping candidates secure high-impact roles, including the most sought-after Portuguese-speaking jobs in Europe.

Job Overview

We are currently seeking dedicated professionals for the Portuguese Speaking Customer Experts for an Electronics Leader position in Greece. In this role, you will be the primary point of contact for users of cutting-edge technology, ensuring premium support experiences that align with a global electronics powerhouse.

Key Responsibilities

• Provide world-class support to Portuguese-speaking customers regarding high-end consumer electronics.
• Troubleshoot technical queries related to mobile devices, home appliances, and audio-visual equipment.
• Maintain high levels of customer satisfaction by delivering accurate, efficient, and empathetic resolutions.
• Educate users on the latest features and functionalities of the newest consumer electronics product launches.
• Effectively manage inbound inquiries through phone, email, and live chat channels.
• Collaborate with cross-functional teams to resolve complex technical escalations promptly.
• Continuously update your knowledge of the latest industry trends and software updates within the consumer electronics sector.

Requirements

• Native or fluent Portuguese (spoken and written).
• Valid EU passport (mandatory).
• A genuine interest in consumer electronics and modern technology trends.
• Excellent communication and problem-solving skills, perfect for those seeking jobs in Greece.
• Ability to navigate multiple software platforms with ease while maintaining a professional demeanor.
• Previous experience in technical support or customer service is highly advantageous.

Benefits

What We Offer

• Competitive Monthly Salary.
• Two extra salaries per year (13th and 14th salary).
• Fully Paid Training on the latest industry technologies.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Monthly Performance Bonus.
• Career development opportunities within an electronics industry leader.
• And Much More...

Life in Greece

Choosing one of our jobs in Greece means embracing a lifestyle defined by sunshine, ancient history, and a vibrant social culture. Living in Athens offers an unparalleled Mediterranean experience, where you can enjoy world-renowned cuisine, breathtaking coastal views, and a thriving expatriate community that makes Greece the perfect place to build your career.

Our comprehensive relocation package ensures that your transition to life in Greece is seamless and stress-free, allowing you to focus on your new role as a Portuguese Speaking Customer Experts for an Electronics Leader. Whether you are wandering through the historic streets or enjoying the modern city life, Greece provides a high quality of life that is truly unmatched in Europe.

How to Apply

If you are ready to take the next step in your career and join a dynamic team in one of Europe's most beautiful cities, click Apply Now to submit your application. We look forward to hearing from you and helping you start your journey with Mercier Consultancy Group.