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Description

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to bridging the gap between world-class talent and industry-leading corporations. As we continue to expand our reach in the Mediterranean, we are proud to offer exceptional career opportunities through our Italian Speaking Financial Customer Experts position in Greece, connecting professionals with roles that define the future of the finance sector.

Job Overview

We are seeking talented professionals for the Italian Speaking Financial Customer Experts position in Greece to join a dynamic team within the high-stakes finance industry. This is a unique opportunity to advance your career while living in one of the world's most vibrant capitals, supported by a comprehensive relocation package for all successful candidates.

Key Responsibilities

• Provide high-level financial support to Italian-speaking clients regarding investment portfolios, banking transactions, and account management.
• Ensure strict adherence to financial regulations and data security protocols while addressing customer inquiries.
• Analyze complex financial queries to provide accurate, timely solutions, maintaining the premium service standards expected in the finance industry.
• Collaborate with cross-functional teams to resolve transaction-related discrepancies with precision and professionalism.
• Update and maintain client information within the secure financial CRM, ensuring complete data integrity.
• Stay informed on evolving financial market trends and internal compliance guidelines to provide expert-level guidance to clients.
• Contribute to internal performance goals by consistently meeting quality benchmarks and client satisfaction targets.

Requirements

• Native or fluent Italian (spoken and written) to support our elite clientele.
• Valid EU passport (mandatory) to facilitate your move to our jobs in Greece.
• Proven interest or experience in the finance industry or financial customer support roles.
• Strong digital literacy and ability to navigate complex financial software platforms with ease.
• Excellent communication skills, with a professional demeanor suitable for a premium consultancy environment.
• Ability to relocate to Athens for these Italian-speaking jobs and thrive in a multicultural workplace.

Benefits

What We Offer

• Highly competitive monthly salary with the inclusion of 2 extra salaries per year (13th and 14th salary).
• Fully paid relocation package, covering your flight, airport transfer, and initial hotel accommodation upon arrival in Greece.
• Significant monthly performance bonus based on quality and efficiency metrics.
• Extensive, fully paid professional training program to ensure your success in the finance industry.
• Comprehensive private health insurance coverage.
• Ongoing career development opportunities and a professional environment that rewards excellence.

Life in Greece

Embarking on one of our Italian-speaking jobs means embracing the incredible Mediterranean lifestyle that Greece offers. With over 300 days of sunshine, stunning historical landmarks, and a vibrant social scene, Greece provides an unparalleled backdrop for both your personal and professional growth. Whether you are enjoying a coffee in a historic neighborhood or exploring the nearby coast, you will find that Greece is a dream destination for expatriates.

Beyond the climate, our relocation program makes starting your journey in Greece seamless and stress-free. You will experience world-class culinary traditions and a warm, welcoming local culture. We are dedicated to ensuring that all candidates accepting jobs in Greece enjoy a high quality of life, allowing you to settle in comfortably while you build your career in a beautiful corner of Europe.

How to Apply

If you are ready to elevate your career and secure your future in the finance sector, we encourage you to join our team in Athens. Click "Apply Now" to submit your application for the Italian Speaking Financial Customer Experts position in Greece today. We look forward to welcoming you to the Mercier Consultancy Group family.