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Description

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading corporations across Europe. We take pride in facilitating life-changing career opportunities, specifically curating exceptional Dutch-speaking jobs that align with the professional aspirations of our candidates.

Job Overview

We are currently looking for motivated professionals to join a major European energy provider in the Dutch Speaking - Inbound Client Advisor (Electricity Producer & Supplier) position in Greece. This role offers the unique opportunity to work remotely within Greece, providing high-level support for customers in the evolving and dynamic energy sector.

Key Responsibilities

• Act as the primary point of contact for Dutch-speaking customers of a leading energy producer and supplier.
• Manage incoming inquiries regarding energy billing, contract renewals, and account modifications with precision.
• Advise clients on energy efficiency solutions and sustainable power options tailored to their needs.
• Resolve technical queries or supply issues related to electricity and gas services in a professional manner.
• Ensure high levels of customer satisfaction by providing accurate and timely information on energy market updates.
• Maintain detailed customer records within the CRM to ensure a seamless service experience in the energy industry.
• Collaborate with internal teams to streamline communication and improve service delivery for our clients.

Requirements

• Native or fluent Dutch (spoken and written).
• Valid EU passport or valid Greek work permit.
• Strong communication skills and a professional attitude toward client relations in the energy sector.
• Proven ability to adapt to remote work environments while maintaining productivity.
• Prior experience in a client-facing or advisory role is highly valued for this position.
• Residency within Greece is required for this specific role.

Benefits

What We Offer

• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary).
• Monthly Performance Bonus linked to service quality.
• Fully Paid Training on energy industry systems and products.
• Comprehensive Health Insurance coverage.
• The opportunity to join one of the most sought-after Dutch-speaking jobs in Greece.
• Access to professional development and career growth within the energy industry.

Life in Greece

Choosing to accept one of our remote Dutch-speaking jobs in Greece means embracing a Mediterranean lifestyle known for its incredible weather, vibrant culture, and historical landmarks. Greece offers an unparalleled quality of life, allowing you to enjoy sunny weekends by the sea while pursuing your professional ambitions in the heart of Europe.

Beyond the professional benefits, Greece provides an affordable and high-quality living experience. From the world-renowned Mediterranean diet to the warmth of the local community, living in Greece is an experience that balances hard work with exceptional relaxation. Discover why so many professionals are choosing the Dutch Speaking - Inbound Client Advisor (Electricity Producer & Supplier) position in Greece as their next career move.

How to Apply

If you are ready to take the next step in your career with a leading firm, we encourage you to Apply Now. Join Mercier Consultancy Group and secure your place among the best talent in Greece. We look forward to reviewing your application.