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Description

Spanish Speaking Customer Experts for Singapore Airlines

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, dedicated to connecting top-tier talent with world-class opportunities across Europe. As a leader in the BPO and staffing sector, we pride ourselves on facilitating career-defining roles for professionals seeking to elevate their expertise on a global stage.

Job Overview

We are currently sourcing elite candidates for the Spanish Speaking Customer Experts for Singapore Airlines position in Greece. In this role, you will be the bridge between cutting-edge technology and global travelers, providing world-class support within the high-stakes consumer electronics and aviation-tech industry.

Key Responsibilities

• Deliver premium technical and service-oriented support to customers utilizing high-end consumer electronics and flight-related digital platforms.
• Resolve complex inquiries regarding device integration, software functionality, and connectivity issues common in the modern consumer electronics landscape.
• Represent the Singapore Airlines brand with prestige, ensuring a seamless experience for every traveler interaction.
• Troubleshoot technical malfunctions and provide clear, professional guidance in Spanish.
• Document service interactions precisely to contribute to the ongoing improvement of user experience protocols.
• Collaborate with international teams to maintain the highest service standards synonymous with the aviation and consumer electronics sectors.
• Stay up-to-date with the latest product updates and firmware releases to provide accurate, real-time consumer advice.

Requirements

• Native or fluent Spanish (spoken and written) is mandatory for this role.
• Valid EU passport (mandatory).
• Strong affinity for consumer electronics and digital technology troubleshooting.
• Exceptional communication skills with a professional, customer-first mindset.
• Flexibility to work in a fast-paced environment while maintaining high service accuracy.
• Previous experience in customer service or technical support is considered a distinct advantage for these Spanish-speaking jobs.

Benefits

What We Offer

• Competitive Monthly Salary plus 13th and 14th salaries per year.
• Fully Paid Training programs to ensure your success in the consumer electronics sector.
• Comprehensive Private Health Insurance.
• Fully Paid Relocation Package including flight tickets, airport transfer, and hotel accommodation.
• Attractive Monthly Performance Bonus based on quality metrics.
• An exciting career path in one of the most sought-after Spanish Speaking Customer Experts for Singapore Airlines positions in Greece.
• And Much More, including team-building events and professional growth opportunities.

Life in Greece

Embarking on a career through our jobs in Greece offers more than just professional development; it provides an unparalleled lifestyle. Greece is world-renowned for its stunning Mediterranean climate, historic charm, and a vibrant culture that welcomes professionals from every corner of the globe. Living and working in Greece allows you to enjoy a perfect balance of modern city life and the tranquil beauty of the Aegean coastline.

Beyond the professional benefits, Greece provides an exceptional quality of life. From enjoying authentic, fresh cuisine to exploring ancient heritage sites, your time in Greece will be nothing short of an adventure. With our comprehensive relocation support, settling into your new home in Greece is smooth and stress-free. Join us and discover why thousands of professionals choose to build their futures in this beautiful, sun-drenched destination.

How to Apply

If you are ready to take the next step in your career and join a world-class team, we encourage you to click 'Apply Now' to submit your application. Our team at Mercier Consultancy Group looks forward to reviewing your profile and helping you start your journey in this prestigious role. Should you have any questions, our recruitment consultants are ready to assist you.