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Description

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier global talent with industry-leading organizations across Europe. We take pride in our curated approach to career placement, ensuring that every professional we represent finds a role that aligns with their lifestyle and ambitions.

Job Overview

We are currently seeking dedicated professionals for the Portuguese Speaking Video Streaming Customer Experts position in Greece. This is a unique opportunity to join the fast-paced world of digital entertainment, assisting users in optimizing their viewing experiences within a premium streaming platform environment. Join the best Portuguese-speaking jobs market in Europe and elevate your career with our prestigious partners.

Key Responsibilities

• Provide high-quality support to streaming platform users, ensuring seamless playback and account navigation.
• Troubleshoot technical inquiries related to streaming quality, device compatibility, and subscription management.
• Maintain deep product knowledge to guide users through the latest content releases and streaming features.
• Document and escalate recurring streaming platform bugs to the technical development team for prompt resolution.
• Deliver empathetic and efficient resolution for customer billing and account-related concerns.
• Contribute to the continuous improvement of the user experience by providing feedback on streaming service trends.
• Represent the streaming brand with a professional and helpful tone in all written and spoken Portuguese interactions.

Requirements

• Native or fluent Portuguese (spoken and written).
• Valid EU passport (mandatory for this role).
• Strong interest in the streaming platforms industry and digital media.
• Excellent communication and problem-solving skills in a remote work setting.
• Ability to relocate to Greece for this exciting career opportunity.

Benefits

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• Remote work flexibility within Greece
• Professional career growth within the thriving Jobs in Greece market

Life in Greece

Living in Greece offers an unparalleled lifestyle characterized by Mediterranean sunshine, world-class historical sites, and a vibrant social culture. As one of the most sought-after locations for international talent, Greece provides a unique balance between professional development and a relaxed, sun-drenched coastal lifestyle. Our Portuguese Speaking Video Streaming Customer Experts position in Greece allows you to immerse yourself in this incredible culture while advancing your professional journey.

Beyond the professional benefits, the quality of life in Greece is truly exceptional, offering world-famous cuisine, stunning island landscapes, and a welcoming community. With our comprehensive relocation support, your transition to Greece will be seamless and stress-free, ensuring you can focus on your new role. If you are looking for top-tier Portuguese-speaking jobs, discover the beauty and opportunity that only life in Greece can offer.

How to Apply

If you are ready to start your next chapter as a Portuguese Speaking Video Streaming Customer Expert, we invite you to click the Apply Now button to submit your application. Our recruitment team at Mercier Consultancy Group is eager to review your profile and assist you in securing your future in the growing Jobs in Greece market. We look forward to hearing from you.