woking Work Opportunities ∙ Page 1

P&O Ferries are recruiting a Senior People Advisor to join our People team based at our office in Woking.

P&O Ferries are proudly part of the DP World family; with over 150 different businesses across over 40 countries and are a world leading enabler of global trade.

A household name for over 180 years, P&O Ferries have a rich heritage in ferry services. Our ships sail across the English Channel, North Sea & Irish Sea and we employ almost 2000 people.

The Senior People Advisor is a key position within the People Team delivering a professional advice service across all business areas and supporting the People Director, HR Operations team and People Business Partners across P&O Ferries.

This is a key role providing expert HR advice, guidance and support across a wide range of employee relations, organisational development, and HR operational matters. Working closely with People Leaders you will ensure HR practices are aligned with business objectives and help drive a high-performance, inclusive culture.

Location: Woking

Key responsibilities:

Employee Relations:

• Provide support, advice, coaching and guidance to people leaders and employees in relation to HR policies and procedures, employee relation issues and organisational change.
• Manage own ER case work and support the HR Operations Lead with leading and managing complex case work varying from Flexible Working requests, Absence Management, Performance Management, Grievance and Disciplinary.
• Support with HR Administration for ER case work and employee life cycle including Maternity/Paternity leave processes.
• Maintain accurate reporting of all absence management, grievance and disciplinary issues.
• Champions the completion of good quality mid-year and annual appraisals to support with overall performance management.
• Delivers and supports the business on a wide range of People projects.
• Champion best practice, role model our principles and lead by example.
• Ensure personal behaviour promotes cultural change and reflects the values/behaviours and principles of the business.
• Support the People Director with ad hoc projects & activities.

Policy Review:

• Support the HR Operations Lead with the review of people policies to ensure they are legally compliant, up to date and meet the needs of the business
• Highlight any changes to policies to ensure compliance with required consultation and escalation to ensure that all stakeholders are appropriately communicated. 
• To check policies and procedures to make sure their application is handled in accordance with policy and has delivered the most effective outcome and recommend development initiatives.

People Data:

• Support the organisation to analyse People trends and develop a strategy and process for consistent operational management (in line with policy) in partnership with People Leaders and the senior leadership group.
• Support and update People data and case management from appropriate systems to enable different audiences to understand the position and where improvements are being made, and more focus is required.

Key skills & experience:

• CIPD qualified Level 5 (desirable)

• Degree educated - preferably in either an HR or Law-related subject

• Experienced, pragmatic professional with a demonstrable track record of managing large programmes of management activity

• Excellent organisational skills with ability to prioritise workload within a complex environment and multiple stakeholders
• Able to establish credibility at all levels to influence and guide management on all issues 
• Previous experience of working within a unionised environment
• Knowledge of employment legislation
• Excellent computer skills including word and excel and HR systems (Oracle would be advantageous) 
• Excellent communication skills both written and verbal and the ability to communicate complex information in a clear and concise way
• Experience of working with employees at all levels
• Experience of dealing with challenging situation where emotions may play a part
• Ability to empathise whilst maintaining professionalism
• Strong analytical capability – highly numerate
• Multi-site experience
• Strong attention to detail, happy to “roll their sleeves up”

At P&O Ferries we want you to be you. Not only will that make us stronger but will allow us to bring authenticity to everything we do. We know our customers come from all walks of life and so do our employees. We are all about connecting the world and that starts with finding connections with who you work with.

When we recruit, we want to you to bring your whole self to work, and we are working towards increasing diversity across all of our employees. We know we cannot be the best unless we recruit the best regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, or neurodiversity. #pando