sunnyvale Work Opportunities ∙ Page 33

Description

Hotel Name: M Social Sunnyvale
Location: Onsite – Sunnyvale, CA
Salary Range: $140,000 - $150,000

Join the Team at M Social Sunnyvale

At M Social Sunnyvale, we don’t just welcome guests—we create moments, spark connections, and bring energy to every interaction. Designed for the young at heart, M Social delivers a bold and vibrant hospitality experience.

About M Social Sunnyvale

As the first ground-up M Social in the U.S., this innovative property features 263 rooms, a dynamic courtyard, and the signature Beast & Butterflies social hub. Located in Silicon Valley, the hotel blends technology, design, and social connectivity to create a unique guest experience.

As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotel is backed by a legacy of quality, consistency, and service excellence—driven by a passion for hospitality, an entrepreneurial spirit, innovation, and a progressive, solutions-oriented approach."

At Millennium, we are guided by our core values:

• Passion for Hospitality – Delivering meaningful and memorable guest experiences
• Entrepreneurial – Taking ownership and acting with agility
• Innovation & Progressive – Continuously improving how we operate and serve
• Solutions & Results Oriented – Staying adaptable and focused on results

These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our teams.

About the Role

As our Director of Food & Beverage, you will lead all food and beverage operations across the hotel, creating memorable dining experiences while driving financial performance, operational excellence, and team engagement.

This role is ideal for a hospitality leader who combines strategic vision with hands-on leadership and is passionate about creating exceptional experiences for guests and team members alike.

Your Impact – Executive Leadership

You will shape the vision, culture, and performance of the Food & Beverage division. Through strong leadership and operational expertise, you will drive revenue growth, cultivate talent, and deliver exceptional guest experiences that reflect the M Social brand.

Your leadership will bring our values to life by creating an environment where innovation thrives, service excellence is celebrated, and results are achieved.

What You'll Be Doing

Leadership & Ownership

• Lead and oversee all Food & Beverage operations, including restaurant, bar, lounge, banquets, and in-room dining
• Drive departmental performance through strategic planning and execution
• Build and sustain a high-performing, engaged culture focused on service excellence
• Foster accountability, collaboration, and continuous improvement across the division

Operations & Execution

• Ensure smooth and efficient day-to-day operations aligned with brand standards
• Maintain exceptional quality, consistency, and service throughout all outlets
• Develop and implement innovative concepts and service enhancements
• Monitor labor, productivity, and operational efficiencies to maximize performance
• Ensure compliance with health, sanitation, and safety regulations

Guest Experience

• Deliver exceptional service rooted in a passion for hospitality
• Create memorable and personalized dining experiences
• Anticipate guest needs and resolve concerns with a solutions-focused approach
• Maintain strong relationships with guests and cultivate loyalty

Team Collaboration

• Partner closely with Culinary, Sales, Conference Services, Operations, and Finance teams
• Promote a collaborative and energetic work environment
• Support a culture built on respect, accountability, and excellence

People Leadership

• Recruit, develop, coach, and inspire leaders and team members
• Provide ongoing feedback, recognition, and professional development opportunities
• Foster a culture of engagement, growth, and continuous learning
• Develop succession plans and strengthen leadership bench strength

Revenue & Business Growth

• Drive profitability and maximize revenues across all Food & Beverage outlets
• Manage budgets, forecasting, labor costs, and financial performance metrics
• Identify trends and opportunities to enhance guest experiences and increase revenue
• Collaborate with Sales and Marketing teams on promotions, activations, and special events
• Monitor market conditions and competitor activities to maintain a competitive position

Compliance & Standards

• Follow all company policies, safety standards, and procedures
• Ensure compliance with local, state, and federal regulations
• Maintain accuracy in reporting, inventory controls, and financial documentation
• Uphold a culture of accountability and operational excellence

Requirements

• Passion for hospitality and delivering exceptional guest experiences
• Strong communication and interpersonal skills
• Ability to thrive in a fast-paced, dynamic environment
• Solutions-oriented mindset with attention to detail
• Flexibility to work varied schedules, including evenings, weekends, and holidays

Leadership Requirements

• Proven leadership experience in hotel Food & Beverage operations or related hospitality environments
• Demonstrated ability to drive financial performance, accountability, and team engagement
• Strong decision-making, problem-solving, and relationship-building capabilities
• Experience managing budgets, forecasting, labor costs, and departmental performance
• Ability to lead through change, innovation, and operational growth

Technical / Role-Specific Requirements

• Strong knowledge of restaurant, bar, banquet, and catering operations
• Understanding of food safety, sanitation, and service standards
• Experience managing labor productivity, scheduling, and inventory controls
• Knowledge of financial reporting, forecasting, budgeting, and cost management
• Experience with POS systems and hospitality technology platforms
• Ability to analyze performance metrics and implement strategies to improve profitability and guest satisfaction

Education

• High school diploma or equivalent required
• Bachelor’s degree in Hospitality Management, Business, or related field preferred
• Equivalent combination of education and relevant experience will be considered

Benefits

At Millennium Hotels & Resorts, we support our employees with a competitive benefits package designed to promote wellbeing and long-term success:

• Medical, Dental & Vision Insurance
• Company-paid Life and AD&D Insurance
• Short-Term and Long-Term Disability Coverage
• 401(k) Retirement Plan with Company Match (where applicable)
• Paid Time Off & Paid Holidays
• Hotel Room Discounts across our global portfolio
• Employee Assistance Program (EAP)

Benefits eligibility and offerings are subject to plan terms and company policy.

Why Join Us

At Millennium Hotels & Resorts, you’re not just taking on a role—you’re joining a global organization committed to people, performance, and growth.

Whether you’re supporting operations behind the scenes or delivering service on the front line, your work contributes to a culture focused on hospitality, collaboration, and results.
If you’re looking for an opportunity to grow, contribute, and make an impact, we invite you to join our team.