santacruz Work Opportunities ∙ Page 1

Job Description

Role Overview
We are seeking an energetic and digitally savvy Key Account Manager for an exciting role - to manage and grow our relationships with leading e-Commerce partners for our company’s growing consumer health product portfolio. 
Key Responsibilities
1. Business Ownership & Sales Growth
- Drive revenue and profitability targets for key e-Commerce accounts.
- Establish account-specific sales targets, curate online product assortment plans, and drive digital market share.
- Develop and execute Joint Business Plans (JBPs) aligned with digital growth objectives.

2. Account Management
- Build and sustain strategic relationships with category managers and e-Commerce platform teams.
- Lead ideation, planning, and execution for online promotions, digital activations, and product launch initiatives.
- Ensure optimal product visibility and availability across online platforms.

3. Digital Marketing & Visibility Planning
- Support ideation of marketing campaigns for platform-specific advertising.
- Collaborate with digital agencies and internal brand teams to develop engaging and performance-driven digital assets (A+ Content, banners, videos).
- Manage monthly marketing calendars and seasonal campaigns to drive traffic and conversion.

4. Key skills / requirements:

• • Ability to hold end-to-end ownership of key e-commerce partners (Amazon, Flipkart, etc.), including development of joint business plans (JBPs) and terms of trade (TOT) negotiation
    • Experience managing QCom players (Instamart, Zepto, Blinkit) is a plus
  • Experience with order fulfilment management, inventory management, logistics management, pin-code-level availability tracking, liaising with Ecom account SPOCs.

5-8 years Work Experience

Education

Competencies