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ROLE & RESPONSIBILITIES: 

System Monitoring: 

• Implement proactive monitoring and logging solutions using tools like Splunk, New Relic, Grafana, CloudWatch, and Apache JMeter to ensure system health and security compliance. 
• Implement security monitoring using Tenable Nessus, AWS Security Hub, GuardDuty, and CloudTrail. 
• Provide immediate notification and detailed communication in the event of system-wide outages or performance issues. 

Operations and Management (O&M): 

• Maintain an O&M Plan specifying system performance requirements, including operating parameters, maintenance procedures, and production support. 
• Provide cloud and application support services to ensure APS components are available, secure, and functioning as expected. 
• Troubleshoot and resolve infrastructure issues, ensuring minimal downtime and optimal performance. 
• Continuously improve and optimize infrastructure and configuration management processes to enhance efficiency and reduce manual interventions. 
• Include test scripts for automated performance testing during build, test, and deployment phases. 
• Automate deployment, scaling, and management of containers using Docker, Kubernetes, and EKS. 
• Maintain automated CI/CD pipeline processes and tools, including Jenkins, GitHub, and Sonatype Nexus. 
• Maintain infrastructure automation scripts with Terraform to provision and manage AWS and other cloud resources. 
• Utilize Ansible for configuration management, ensuring consistent and secure deployments across various environments. 

Security and Compliance: 

• Leverage extensive knowledge of NIST standards to maintain the APS security posture. 
• Conduct regular security scans (SAST, DAST, IAST) as part of the build processes. 
• Execute the CMS Incident Response process for detected security incidents. 
• Ensure compliance with HIPAA standards for new features or enhancements. 
• Continuous Improvement and Innovation: 
• Collaborate with stakeholders to identify and implement innovative approaches throughout the SDLC. 
• Conduct performance testing and regression testing after major releases to ensure system stability. 
• Utilize DevSecOps processes to enhance speed, agility, and reduce risks. 
• Perform detailed analysis of proposed innovations to evaluate their benefits and feasibility. 

REQUIRED EXPERIENCE: 

• 5+ years of System or Site Reliability Engineering experience.
• Extensive experience with cloud infrastructure, performance monitoring and optimization, high availability, disaster recovery, containerized application design, networking, data architecture, security, systems integration, and DevSecOps practices. 
• Extensive experience with system monitoring tools (Splunk, New Relic, Grafana, CloudWatch). 
• Expert proficiency with AWS services (VPC, ELB, EC2, RDS, CloudWatch, S3, etc.), Linux, Docker, Kubernetes, infrastructure as code tools (Ansible, Terraform), Python, and Bash scripting. 
• Experience in supporting Java/Spring Boot-based microservices and RESTful APIs. 
• Experience with CI/CD tools (Jenkins, GitHub, Nexus). 
• Experience supporting data analytics tools (AWS QuickSight, Elasticsearch). 
• Knowledge of security monitoring tools (AWS Security Hub, GuardDuty, Tenable Nessus). 
• Experience with agile methodologies (SAFe, Scrum) and tools (Jira, Confluence). 
• Excellent communication skills and ability to work collaboratively in a team environment. 
• Strong problem-solving skills and a proactive approach to identifying and addressing issues. 
• Ability to work effectively in a fast-paced, agile environment. 
• Proven track record of innovation and continuous improvement. 
• Candidates must be able to obtain and maintain a Public Trust clearance
• Candidates must have lived in the United States 3 out of the past 5 years

PREFERRED EXPERIENCE: 

• Experience in healthcare IT and understanding of regulatory requirements such as HIPAA. 
• Experience and/or knowledge of CMS processes and standards. 

EDUCATION & CERTIFICATIONS:

• Bachelor’s degree in Computer Science, Information Technology, or a related field. 
•  AWS Certification
• SAFe Agile Certification