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Hybrid Sr. ServiceMax Business Analyst

Johnson Controls · Pune-Maharashtra-India, India · Hybrid

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Coursera – Learn skills from top universities online. Advance your career today!

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Sr. ServiceMax Business Analyst

Location: Pune

Experience: 8+ years

Job Description:

We are seeking a seasoned Sr. ServiceMax Business Analyst with over 8 years of experience in the field. The ideal candidate will possess a strong background in ServiceMax implementations and have a comprehensive understanding of business processes related to field service management.

Key Responsibilities:

  • Analyze business requirements and translate them into functional specifications for ServiceMax.
  • Collaborate with stakeholders to define project scope and objectives.
  • Facilitate workshops and meetings to gather and document requirements.
  • Design and configure ServiceMax solutions to meet business needs.
  • Conduct system testing and support user acceptance testing.
  • Provide training and support to end-users.
  • Continuously assess and improve existing processes and systems.
  • Stay updated with the latest trends in ServiceMax and field service management.

Requirements:

  • 8+ years of experience as a Business Analyst, with a focus on ServiceMax.
  • Proven experience in gathering and documenting business requirements.
  • Strong understanding of field service management processes.
  • Excellent analytical and problem-solving skills.
  • Ability to work collaboratively in a team environment.
  • Strong communication and interpersonal skills.
  • ServiceMax certification is a plus.

Benefits:

We offer a competitive salary, comprehensive benefits, and opportunities for professional growth. Join us in driving excellence in field service management!