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Revenue Cycle Coordinator

Complete Health Partners, INC · Pell City, United States Of America · Onsite

$31,200.00  -  $34,320.00

  • Professional
  • Office in Pell City
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Location: 70 Plaza Drive Pell City, AL 35125

Schedule: Monday-Friday 8am-5pm

Pay Range: $15-16.50 per hour, dependent on experience

 

SUMMARY OF JOB DUTIES:

The Revenue Cycle Coordinator will support and assist all aspects of revenue cycle management.

ESSENTIAL JOB FUNCTIONS:

  • Assist front office staff with insurance eligibility & benefits, determine patient responsibility due, and patient account questions as needed
  • Answer billing phone calls and communicate with patients professionally regarding claims, payments, insurance inquiries, account updates, and any other billing matter.
  • Resolve claim denials, working claim holds, and researching issues with claim payment in a timely manner.
  • Maintain the collections process and collect patient balances in a timely manner.
  • Resolve unpostable records and research missing correspondence/EOBs
  • Assist with reviewing and processing refund requests, charge backs, returns, and NSF checks.
  • Submit electronic claims when necessary.
  • Collaborate with revenue cycle analyst to improve billing and collections processes
  • Responsible for ensuring patients are in the appropriate insurance package based on Value Base Care rosters.
  • Cross train in other aspects of the department as assigned
  • Other special projects or duties as assigned

 

Knowledge/Skills/Abilities:

 

  • Ability to work under pressure and meet deadlines.
  • Ability to prioritize and multi-task
  • Ability to problem solve and pay attention to detail
  • Possess strong communication skills, both written and verbal
  • Possess a professional attitude and teamwork mentality