
Hybrid Engineer 3, Eng Ops NGAN
Comcast · PA - Philadelphia, 1800 Arch St, United States Of America · Hybrid
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Comcast · PA - Philadelphia, 1800 Arch St, United States Of America · Hybrid
Comcast · PA - Philadelphia, 1800 Arch St, United States Of America · Hybrid
Comcast · PA - Philadelphia, 1800 Arch St, United States Of America · Hybrid
Comcast · PA - Philadelphia, 1800 Arch St, United States Of America · Hybrid
Comcast · PA - Philadelphia, 1800 Arch St, United States Of America · Hybrid
Comcast · PA - Philadelphia, 1800 Arch St, United States Of America · Hybrid
Comcast · PA - Philadelphia, 1800 Arch St, United States Of America · Hybrid
Comcast · PA - Philadelphia, 1800 Arch St, United States Of America · Hybrid
Comcast · PA - Philadelphia, 1800 Arch St, United States Of America · Hybrid
Comcast · PA - Philadelphia, 1800 Arch St, United States Of America · Hybrid
Comcast · PA - Philadelphia, 1800 Arch St, United States Of America · Hybrid
Comcast · PA - Philadelphia, 1800 Arch St, United States Of America · Hybrid
Comcast · PA - Philadelphia, 1800 Arch St, United States Of America · Hybrid
Comcast · PA - Philadelphia, 1800 Arch St, United States Of America · Hybrid
Comcast · PA - Philadelphia, 1800 Arch St, United States Of America · Hybrid
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Sponsored by ExponentJob Summary
Responsible for building and operating the vCMTS (virtual cable modem termination systems) platform. Work with the Divisions, Development and Ops teams for builds, testing, incident mitigation and problem management. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience.Job Description
Core Responsibilities
Handles incident mitigation for the virtual cable modem termination systems (vCMTS).
Partners with internal regional engineering teams to identify product reliability improvements and build automation tools.
Change implementation duties will include system upgrades, risk management, automation (scripting in Python, Bash, etc.).
Handles installation, configuration, implementation, and validation of various software upgrades and hardware replacement.
Participates in an on-call/ rotational shift. Must be willing and able to work after regular business hours (this can include weekends and holidays).
Hands-on experience in Unix/ Linux environments and Docker. Automation & scripting any of the following: Ansible, Chef, Bash, Python or any other language.
Network troubleshooting and configuration.
Hardware and software troubleshooting including, experience building and replacing system hardware.
Works with product and project management to integrate and operationalize new products.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
Other duties and responsibilities as assigned.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors and our communities.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Automation Technology, IP Networks, LinuxWe believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the benefits summary on our careers site for more details.
Education
Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Certifications (if applicable)
Relative Work Experience
5-7 YearsComcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.