Backend Careers in new-york-us ∙ Page 1

About Us

David Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Led today by their son Evan, David Yurman creates timeless, yet contemporary collections for women and men defined by inspiration, innovation, consummate craftsmanship and cable – the brand’s artistic signature. David Yurman collections are available at 50 retail stores throughout the United States, Canada, Hong Kong and France and at over 300 locations worldwide, through their exclusive authorized fine jewelry and timepiece network of retailers.

Our Values

At David Yurman, creativity, innovation and impeccable craftsmanship are at the core of everything we do. Fueled by the energy of our hometown, New York City, artistic passion informs each and every jewelry design. The Yurman family’s guiding vision continually defines and redefines what it means to be the preeminent American luxury jewelry brand. We are committed to responsible business and social practices and to the protection and advancement of human rights. We believe in partnering with others who share these values and understand their importance.

Job Description

Job Description - Product Owner, Enterprise

We are looking for a proactive and detail-oriented Product Owner, Enterprise Systems to help drive the delivery and improvement of our core enterprise platforms and backend systems. This is an excellent opportunity for a product professional to take ownership of critical post-purchase and operational workflows across the enterprise ecosystem.

In this role, you'll bridge business and technology teams translating business needs into scalable technical solutions, managing roadmaps and backlogs, and driving cross-functional collaboration to ensure seamless experiences for both internal users and customers.

Responsibilities

• Define and manage product roadmaps for enterprise systems like Salesforce OMS, Experience Cloud, Service Cloud and other backend platforms supporting the enterprise.
• Translate business needs into clear user stories, product requirements, and acceptance criteria.
• Collaborate with Engineering, QA, and cross-functional stakeholders to ensure timely, high-quality releases.
• Partner with Operations, Customer Service, IT, Retail, and Digital teams to gather input and align on priorities.
• Support and enhance systems related to order servicing, fulfillment, returns, cancellations, fraud review, and customer support.
• Act as the voice of the customer and ensure solutions meet user expectations and business value.
• Work with Product Manager to create and manage JIRA tickets, prioritize them, and ensure the right work is being done and the business goals are being met.
• Track KPIs and user feedback to continuously improve systems and processes.
• Lead sprint planning, backlog grooming, and daily stand-ups with Agile development teams.
• Stay up-to-date with industry trends, competitor offerings, and emerging technologies.
• Promote a collaborative product culture focused on operational efficiency and customer satisfaction.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• Minimum of 3 years of experience as a Product Owner or Product Manager in an eCommerce, retail or enterprise systems environment.
• Must be able to efficiently manage multiple initiatives simultaneously and excel in a high growth environment. 
• Must be a solutions-oriented problem solver, a highly analytical and strategic thinker.
• Experience delivering using Agile methodology, Jira (ticket management) and Confluence.
• Excellent communication, collaboration, and stakeholder management skills.
• Ability to balance strategic thinking with a strong attention to detail and execution.
• Certification in Scrum Product Owner (CSPO) or similar is highly desirable.

Education: Bachelor’s degree in IT Systems, Business Management, Operations, or related fields required

Location: New York, NY (Tribeca)
Work Model: Hybrid (3 Days in Office / 2 Days Remote)

Estimate Pay Rate: $$110,000-$125,000
Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, Summer Fridays (corporate roles), generous paid time off, sick time, and more.

Diversity, Equity & Inclusion at David Yurman

As a company founded by artists, David Yurman champions self-expression in everything we do. We are committed to fostering a culture of openness and creative collaboration within our entire community, and we cherish the diversity of our employees’ backgrounds and perspectives. We will always advocate for equity and inclusion for all.

David Yurman is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual’s age, race, creed, color, religion, national origin, sex (including pregnancy, sexual orientation, gender).