Infrastructure & Cloud Engineer

● Design, build & migrate infrastructure and cloud technologies

● Ensure the highest possible levels of security, reliability, availability, and value

● Full-time, fixed term (6 months) position

● Based in Macquarie Park, with hybrid work opportunities available

Want to improve the lives of Australians, no matter who they are? 

Join us and build a career and future you’ll be proud of.

It matters more at Hearing Australia

Hearing Australia is a trusted leader in our field. Working across the country, we exist to support and empower people through hearing health when and where they need it.

Your opportunity

As an Infrastructure & Cloud Engineer, you’ll be reporting to the IT Infrastructure & Service Delivery Manager. Your role will be to design, build, and migrate infrastructure and cloud technologies ensuring the highest possible levels of security, reliability, availability, and value. Working side by side with people who go the extra mile, you’ll also love the feeling of helping those who need us. Here’s how you’ll do it:

• Administer Autopilot, Intune and Microsoft Configuration Manager / SCCM
• Packaging of applications and their deployment into the environment
• Migration of applications and platform from SCCM to Intune
• Administer Windows/Linux servers, Active Directory, DNS, DHCP, and Group Policy, where required
• Administer Active Directory (AD), Entra ID, group policies, and Azure AD Connect, where required
• Administration of Azure AD identity management, including users, traditional groups (security and distribution), Office 365 dynamic groups, guest users, app registrations, and access control for enterprise applications
• Lead and/or assist in the preparation of Disaster Recovery plans and testing for technologies within the remit of the role
• Ensure value is driven from technology platforms and opportunities for cost optimisation are identified, reported, and executed

What you’ll bring

We believe the successful candidate will demonstrate exceptionally strong customer service values. You’ll bring:

• Exceptionally strong security practices are administered across all activities
• SCCM is migrated to Intune
• Systems are well maintained and patched to no less than N-1 standards
• Platforms meet their desired Service Level Agreements
• Timely and accurate resolution of incidents and requests
• Teams and personnel across IT are engaged to successfully solve problems
• Systems are well documented, and documentation is maintained
• Provide training on specialist technologies/processes/procedures to key stakeholders and fellow engineers
• All changes to systems follow the Hearing Australia’s governance processes
• Risks are escalated early and managed through mitigation and resolve

What matters most? It’s simple – your drive to help anyone and everyone who needs us. And you’ll see your role as a real responsibility and an incredible opportunity to make an impact on lives across the country.

Why Hearing Australia?

There’s so much to love about a role with us. But our people say there’s three things that set us and their careers apart. They’re about:

● How we do what we do: Our vision is to deliver the best hearing solutions for anyone, anytime, anywhere. At Hearing Australia, you’ll know you’re making a contribution that really means something

● Who we work with: Here, you’ll support and empower clients of all backgrounds. That’s what drives our teams and what makes them so special

● Where we’re going next: As our industry evolves, we’re committed to learning and improving what we do and how we do it and building an organisation where everyone can thrive.

What does that mean for you?

As an Infrastructure & Cloud Engineer, you’ll know that every day, your work is helping children and adults who need us. Just ask Sandeep, one of our IT professionals about why they choose to work with us:

“The work we do in helping people hear sound again and for the very first time is quite inspirational. Everything we do here is purpose-driven.”

You’ll also enjoy a range of benefits, including:

• Attractive employee benefits (salary sacrifice superannuation, HCF private health cover discount, well-being programs, salary packaging, discounts across an exciting range of retailers)
• Free, onsite staff parking
• Employee recognition awards program
• Attractive salary package includes a generous 15.4% superannuation
• Flexible work arrangement opportunities to support work, personal and family commitments

Let’s create the gold standard of hearing care

We will require the successful candidate to be willing to have a Police Check conducted (we pay), a current driver’s licence and must have rights to work in Australia.

Hearing Australia is an Equal Opportunity Employer and embraces diversity, equity and inclusion. We are passionate about building a diverse and inclusive culture from within.

We encourage Aboriginal and Torres Strait Islander peoples and applicants from different cultures who are bilingual to apply.

We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.