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Hawaii Island Community Health Center · Kailua Kona, United States Of America · Onsite

$42,702.00  -  $57,761.00

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CIS Homeless Outreach Case Manager - Kona

undefined · Kailua-Kona, United States Of America · Onsite

$47,840.00  -  $56,160.00

  • Professional
  • Office in Kailua-Kona
Apply Now

CIS HOMELESS OUTREACH CASE MANAGER – Kona
Support Recovery. Connect Communities. Change Lives with Mental Health Kokua.

Are you passionate about making a difference in the lives of adults experiencing homelessness and mental illness? Mental Health Kokua (MHK) is seeking a CIS Homeless Outreach Case Manager to join our Kona team. In this pivotal role, you’ll deliver outreach and housing transition services, connect clients with essential community resources, and serve as a trusted advocate on their path to stability and recovery.

As a Case Manager, you’ll build relationships with clients in the field, coordinate care with partner agencies, and use your problem-solving skills to help individuals overcome barriers and achieve their goals.

CIS Homeless Outreach Case Manager Responsibilities:

  • Maintain a caseload of up to 15 clients and meet with each client at least four times per month.
  • Provide field-based outreach to engage adults with serious mental illness who are not connected to care.
  • Use motivational interviewing, incentives, and relationship-building to establish trust and promote participation in services.
  • Assess needs, coordinate referrals for psychiatric, medical, and housing services, and assist with obtaining identification and health plan enrollment.
  • Complete and document clinical assessments, service plans, progress notes, and data reporting in accordance with agency and funding requirements.
  • Participate in case conferencing and collaborate with the Continuum of Care, Ohana Health Plan, AMHD, and other providers to coordinate housing placement.
  • Enter data in the Homeless Management Information System (HMIS) and complete monthly reporting.
  • Confirm insurance coverage and payer authorizations regularly.
  • Maintain accurate, confidential client records and adhere to all state and federal regulations.
  • Participate in supervision, training, and team meetings to ensure high-quality, person-centered services.
  • Perform other duties as assigned by management.

CIS Homeless Outreach Case Manager Requirements:

  • Minimum qualifications include a high school diploma and three years of work experience in human services.
  • Preferred qualifications include a bachelor’s degree with coursework in psychology or social work and experience supporting individuals with co-occurring mental health and substance use challenges.
  • Candidates must demonstrate strong interpersonal, communication, and problem-solving abilities; be tolerant and effective in crisis situations; and have the flexibility to work non-traditional hours as needed.
  • Required certifications and credentials include current CPR, First Aid, and TB Clearance; a valid Hawaii driver’s license, vehicle insurance, safety inspection, and a clean driving abstract; and the ability to pass a criminal background check.
  • Must be able to lift up to 25 lbs and travel throughout West Hawaii Island including Kailua-Kona, Holualoa, Honokohau, Captain Cook, Kealakekua, Honaunau and parts of Kohala,  to engage clients in the field.

Benefits of Joining MHK:

  • Medical & Vision Insurance (UHA or Kaiser)
  • Dental Insurance (HDS)
  • Supplemental & Pet Insurance
  • 403B Retirement Plan
  • Identity Theft & Legal Protection
  • Paid Leave & Holiday Pay

Why Choose MHK?

At Mental Health Kokua, we believe in “Opportunities to Begin Again.” As a CIS Homeless Outreach Case Manager, you’ll be part of a team committed to helping individuals regain stability, dignity, and hope. Your dedication will open doors for those who need it most.

Be the connection to a new beginning and a place to heal. Join us and apply today!