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Hybrid UX Researcher

Butcherbox · Greater Boston, United States Of America · Hybrid

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Who We Are
ButcherBox is a certified B Corp headquartered in Boston, and honored to be celebrating our second year in a row on Inc.'s list of Best Workplaces. At ButcherBox, we believe in better. That’s why we deliver 100% grass-fed, grass-finished beef, free-range organic chicken, pork raised crate-free, and wild-caught seafood directly to our members’ doors. All of our products are humanely raised or wild-caught and never given antibiotics or added hormones ever.

We’re working to build a world that’s better for all, and we’re inviting everyone to come along. For us, better means treating our planet with respect. It means improving the lives of animals and the livelihoods of farmers. It means never cutting corners when it comes to doing business. Ultimately, it means better meals, enjoyed together. Our team is made up of people who collaborate and support one another. We’re always looking for outstanding people to join our mission! 

About the Role 
The UX Researcher will sit on the Customer Experience team and report to the Sr. Director of Customer Insights. Through their research, they will help the product teams (designers, product managers, developers) reveal customer needs, pain points and areas of opportunities as we design and iterate on products, features, and services. Their mission is to translate user research into improvements and innovations to the end-to-end ButcherBox experience. Our ideal candidate will be well-versed in UX research and analysis methods and they will also be an outstanding collaborator and communicator with the ability to inspire action through insights.