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Patient Care Coordinator

AEG Vision · Winter Garden, United States Of America · Onsite

  • Junior
  • Office in Winter Garden
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Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.


  • Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
  • Answers and responds to telephone inquiries in a professional and timely manner
  • Schedules appointments
  • Gathers patients and insurance information
  • Verifies and enters patient demographics into EMR ensuring all fields are complete
  • Verifies vision and medical insurance information and enters EMR
  • Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
  • Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
  • Prepare insurance claims and run reports to ensure all charges are billed and filed
  • Print and prepare forms for patients visit
  • Collects and documents all charges, co-pays, and payments into EMR
  • Allocates balances to insurance as needed
  • Always maintains a clean workspace
  • Practices economy in the use of _me, equipment, and supplies
  • Performs other duties as needed and as assigned by manager