Center Director (Gaylord White Older Adult Center)

Job Description

Organizational Summary

Union Settlement is an East Harlem based nonprofit organization founded in 1895. For 128 years, Union Settlement has provided critical and innovative programming to children, youth, families, and older adults. As a pioneer of the settlement house movement, Union Settlement continues to meet the needs of the ever-changing East Harlem community through its core programs. Through these programs, New Yorkers gain opportunities, develop skills, and become empowered to pursue and achieve their dreams. 

Today, Union Settlement provides services through 33 program sites in approximately 28 locations. Union Settlement’s current programmatic portfolio includes 8 core program areas: Early Childhood Education, Youth Development & Opportunity (including after school programs), Family Services (including the Family Enrichment Center and the Family Childcare Network), the East Harlem Community Partnership, Adult Education, Comprehensive Mental & Emotional Healthcare (Mental Health Services), Aging, Health & Wellness Services (Older Adult Centers), and Economic Development.  Union Settlement serves more than 10,000 individuals and nearly 1,000 businesses every year. 

Strengthened by a dynamic, diverse, and collaborative workforce of more than 350 employees, Union Settlement also serves as a connector, convener, and advocate for East Harlem and its partners. To learn more about Union Settlement, visit www.unionsettlement.org

Position: Center Director – Gaylord White Older Adult Center

Department: Aging, Health & Wellness 

Reports to: Senior Director of Aging, Health & Wellness Services and Deputy Director of Aging, Health and Wellness Services

Hours: Full-Time

Salary: $52,000 - $56,500                                                                     

FLSA: Non-Exempt

Location: On-site

Position Summary:

Under the supervision of the Senior Director and Deputy Director, the Center Director is responsible for the overall organization and operation of the Aging, Health & Wellness Center, including program planning and execution, client services, nutrition services, and reporting. The Center Director is also responsible for acting as a liaison between Union Settlement Association and any other programs that share space in the same building.

Responsibilities:

• Plan, implement, and supervise all elements of the program at the OAC, under the direction of the Director and Deputy Director of Aging, Health & Wellness Services.
• Plan and execute exercise, health management, and nutrition programs, as well as arts and culture, technology, recreational, and educational activities in compliance with the NYC Aging contract. 
• Review and continuous development of newsletters, fliers, posters, and displays to promote interest in older adult center programs
• Oversee the on-site operation of food service, including recording the temperature of food when it arrives at the center and at serving time.
• Develop and implement strategies to reach out to potential Older Adult Program members
• Ensure all clients attending the center are properly registered. 
• Gathers, and maintains a listing of available referral sources to provide seniors with information on where assistance is available and provides case assistance, information, and referrals.   
• Supervise all center staff i.e. Program Assistant, AHW Assistant, Maintenance and Security Guard if applicable.
• Developing performance goals and development plans for staff; giving performance feedback and coaching as needed.
• Ensuring safety and code compliance through regular fire drills and training of staff on emergency procedures and first aid.
• Tracking for onsite permits and inspections.
• Immediately report any incidents or accidents at the center to the Director and Deputy Director of Older Adult Services, and prepare required forms for NYC Aging and Union Settlement.
• Compile statistics, prepare reports, keep attendance, and other required records.
• Management, establishing and maintaining the center’s standards, reporting to agency leaders and administration, and adherence to NYC Aging’s guidelines:
• Ensure that the AHW center is clean, well maintained, and attractive.  
• Relationship‐building with other community agencies to meet community needs and improve Service delivery
• Represent agency at community and inter-agency activities.  Act as liaison with NYCHA and Union Settlement departments, as appropriate.
• Supervise breakfast and lunch service, and dining room, as needed.
• Assist in inventory control and request supplies when needed.
• Collaborate with Volunteer Coordinator to supervise AHW volunteers, Telephone Reassurance, and Friendly Visiting for former center members.
• Collaborate with Health Coordinator to implement health and wellness activities at the OAC
• Collaborate with advisory council.
• Supervise and coordinate activities of volunteer workers. 
• Additional duties as assigned by supervisor. 

Qualifications:

• Bachelor’s Degree in Social Work, Human Services, or related field; or two years of college and two years demonstrated experience working with aging populations.
• Bilingual (English/Spanish) required.
• Excellent interpersonal skills.
• Excellent organizational, verbal, and written skills.
• Excellent computer skills.
• Demonstrated ability to perform multiple tasks effectively in a fast-paced, challenging, and constantly changing environment.
• Knowledge of East Harlem community.
• Demonstrated understanding of the challenges facing aging populations.
• An innovative and patient professional dedicated to serving aging populations.

CO R E CO M P E T E N C IE S

• Leading Others: Creates a sense of urgency throughout the organization on the importance of achieving outcomes. Inspires, influences, and enables team members to reach their goals
• Facilitating Change: Approaches challenges with creativity and flexibility. Demonstrates analytical thinking. Guides change to meet Union Settlement’s goals.
• Managing Performance: Evaluates and revises goals semi-annually with the team. Provides consistent supervision and documents performance highlights and concerns
• Applying and Developing Expertise: Embraces and leads the team to achieve milestones. Seeks and supports professional development opportunities for team members. Manages finances and budgets effectively
• Communicating and Collaborating: Listens well and actively engages with others with honesty and integrity and holds team accountable to the same standard

Union Settlement’s Diversity, Equity & Inclusion Commitment

Union Settlement is an equal opportunity employer. They do not discriminate on the basis of race, color, religion, marital status, age, national origin, physical or mental disability, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.