brattleboro Work Opportunities ∙ Page 1

YOUR DAY- TO-DAY RESPONSIBILITIES:

• Administrative
• Greet and help patients with check-ins, check-outs, and any questions they have about their visit.
• Assist patients with insurance, payments, scheduling and assess eligibility for state funded insurance plans and/or other programs.
• Handle tasks like answering calls, scheduling appointments, keeping records, and following clinic procedures.
• Keep track of patient flow, ensure things run smoothly, and maintain a clean and organized space.
• Clinical
• Perform basic medical tasks like taking vital signs, drawing blood, giving injections, and assisting with lab tests.
• Provide patient education, counseling, and ensure informed consent for services.
• Use the Electronic Health Record (EHR) system for documentation and provide support to clinicians as needed.
• Maintain clean, stocked exam rooms and assist with clinical tasks after completing required training.

JOB PERKS:

• No late night or overnight hours 
• Paid Training for In-Demand Clinical Skills - We invest in your growth by covering training costs for essential clinical skills—training you’d typically pay for out of pocket. 
• Travel Milage Reimbursement
• Collaborative Work Environment – PPNNE upholds high workplace values and patient service standards, fostering respect, engagement, and teamwork to create the best experience for employees and patients alike.
• Gain experience with a trusted leader in affordable, high quality, health care 
• Experience using the Electronic Medical Records program EPIC
• Make a Difference! - Make a direct impact in your community by providing patients with access to high quality & essential health care services 

COMPENSATION:

• Pay Range - for this position is based on years of direct work experience. Candidates with 0-5 years of experience can expect to earn between $18.94  - $20.91/hr. As experience increases, so does the rate of pay, with candidates who have 16 or more years of direct experience earning up to $28.06/hr. 
• Bilingual Skills: HCAs with proven bilingual skills will receive a differential for each hour (or any portion thereof) where they provide interpretation services or bilingual skills

BENEFITS:

• Up to 3 weeks paid time off (increases with tenure) & up to 10 Paid Holidays
• Paid Parental Leave  
• Medical, Dental & Vision Insurance  
• PPNNE Funded Health Reimbursement Account to cover portion of medical deductible costs 
• 403b retirement account and 2% employer match eligibility
• Employee assistance program (confidential counseling and resources)  
• Employee referral bonuses  
• Employer Paid Short Term Disability & Life Insurance 

KNOWLEDGE, SKILLS AND ABILITIES:

• High School Degree or Equivalent 
• Ideal candidates will have experience working with people from diverse ethnic, linguistic, socioeconomic and cultural communities, as well as a demonstrated commitment to diversity, equity and inclusion and the intersection with health and social justice 
• Commitment to customer service and satisfaction 
• Knowledge of and comfort with all services provided by PPNNE 
• Flexibility, initiative, creative thinking, and a willingness to learn and jump in