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About the Department

Position Duties

The following is intended to describe core work functions of this classification.  While the level and broad nature of essential duties may not change, specific work tasks may vary over time depending on the City’s needs.

• Manage new and ongoing projects and programs including but not limited to planning, design, configuration, budgeting and training of department director(s) and/or city staff; prepare customized user guides; draft and finalize various agreements and contracts. 
• Conduct management studies in the areas of policy development, organizational, budget and financial analyses; prepare and present staff reports and other necessary correspondence; recommend courses of action based on research and analysis; provide timely and accurate feedback to relevant parties on difficult and time sensitive inquiries, complaints and issues.
• Review, revise, and maintain city and/or department policies and procedures; make recommendations to improve operations and communications and work cooperatively to provide quality customer service both internally and externally. 
• Maintain relationships with other organizations. Work with city council, various city departments, and local businesses on special tasks and projects; presents management reports to city council; act as liaison to all city staff to explain city and departmental policies, procedures, goals, and objectives.
• May develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing in area of assignment.
• May research, identify, and acquire new software and updates to current software for various city departments.
• May participate in the preparation and administration of the city budget; attend various budget meetings; monitor, track, and analyze department budget including but not limited to projections and reconciliation of accounts. 
• May provide supervision and/or training for administrative support, clerical, and field staff.
• May assist with development and monitoring of division/department performance and efficiency measures; research and make recommendations for process improvements. 
• May participate in cooperative contracts with other municipalities including representing the city at various procurement group meetings. Prepare requests for proposals, bids, and other technical documents. 
• Support the city’s policies, goals, and objectives and work with management and other staff to achieve such goals and objectives. 

• May manage city-wide facility and rental procedures. 
• May serve as an Associate Magistrate.
• May manage the city-wide event process, serve as a liaison for city-sponsored events, and promote city amenities to attract new partners.
• May be assigned to communications and marketing.
• May have other duties as assigned.

Minimum Qualifications

Education and Experience
Graduation from a college or university accredited by an agency recognized by the U.S. Secretary of Education or Council for Higher Education Accreditation (CHEA) with a Bachelor’s degree and three (3) years paid full-time experience in professional-level administrative, technical or operational support to include research and analysis, administration of programs, or project management; OR an equivalent combination of education and experience; OR a Master’s in Public Administration or current enrollment in MPA program.

Other Qualifications

Knowledge

• City and Department procedures, policies and guidelines; Arizona Revised Statutes and records retention. 
• Research, statistics, analysis methods and techniques, planning programs and processes. 
• Budgetary development practices and procedures; effective policy development and implementation. 
• Principles and practices of effective project management, leadership, supervision and training. 
• Modern technology.

• Establishing and maintaining cooperative working relationships with coworkers and other individuals in contact during the course of work; communicating clearly and concisely. 
• Critical thinking using logic and reasoning. 
• Operating a personal computer utilizing standard software such as Microsoft Office and some specialized software; functioning standard equipment. 
• Drafting and creating reports, policies, memos and various types of correspondence. 
• Applying statistical analysis to information.

• May require successful completion and continued training in basic PR/AED or CCR/AED within six (6) months of appointment. 
• May require a certified Parks and Recreation Professional (CPRP) credential within two (2) years of appointment.
• Must complete new Judge Orientation with the Arizona Administrative Office of the Courts within eighteen (18) months of appointment.