Hybrid Jobs in Österreich

??‍? About the role

First things first: you want to know what you’re actually applying for. It’s impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distil it down to a job description (which we do because this is a job description), it would be this:

As Staff Product Designer, you will lead Design and Product initiatives that significantly improve the customer experience. You focus on design and thinking in a strategic way and guide Design direction across multiple teams, providing inspiration and mentorship to other designers through your experience and leadership in the field.

You'll be part of a growing and vibrant design team, working closely with the Design Director and alongside Service Designers, UX Researchers, Product Managers, and Engineers to create products that really make a difference.

The position is entirely remote - we believe in the impact people can bring no matter where they are.

✅ Your mission, should you choose to accept it:

• Lead design initiatives that enhance the customer experience and align with product and company strategy.
• Lead with craft, inspiring other designers, continually raising the bar for the team and our products.
• Work in close partnership with the Design System team to ensure that the project is well aligned with the team's goals and needs.
• Engage with Design Leadership to refine, execute, and communicate our design vision and strategies across the company.
• Take the initiative to enhance our design standards, documentation, and processes together with the team to advance our design practices.
• Define the Design strategy and Vision for the team in cooperation with the Design Director.
• Uncover user needs through research, develop deep insights, generate concepts, and craft how people will interact with the products and services we design.
• Audit existing and blueprint new digital and in-person experiences, identifying opportunities and solutions for improvement and experimentation.

?? Who are you?

• You have an acute visual eye and be able to craft interfaces that solve problems, engage and delight.
• You are an organized and methodical person with the ability to manage several complex projects at the same time and connect the dots.
• You have strong skills to define processes that optimize and improve team workflow, so we can focus on what really matters.
• You have a solid background in Product Design an UX.
• You have strong skills in structuring and visualising journey maps, service ideation, concept communication, and specification.
• You can show us an excellent portfolio with design solutions and strategic approaches.
• You are capable of facilitate workshops, set design sprints and hold seminars and training sessions.
• You have a solid competency in storytelling and public speaking. You are comfortable explaining your ideas to client stakeholders and ideating the best means to present your conceptual work.
• Empathetic. You are passionate about customers and how a product can help solve their biggest problems.
• Comfortable with ambiguity. You can effectively cope with change, shift gears comfortably, and make decisions without always having the total picture.
• Optimistic: You have an unstoppable positive attitude oriented towards collaboration and learning.

?️ You’ll be a great fit if you bring a few of the below with you:

• Minimum of 8+ years of experience designing complex products.
• Minimum bachelor's degree in a design related discipline.
• Fluent in English.
• Ability to think beyond current practices and drive change to support new ideas, improvements and working practices.
• Experience in Futures Design and Strategic Foresight.

? What’s in it for you?

Did you know that Mews was voted the Best PMS of 2024 and has previously held the title of Best Place to Work in Hotel Tech for two consecutive years? You do now. Most of that is down to our inspiring team, but part of it is because of some pretty amazing perks. As well as awesome colleagues and stimulating work, you'll get:

• Participation in the Company shares program
• Best-in-class Parental Leave Policy. At Mews, as the primary caregiver you get 6 months of fully paid parental leave, and as a secondary caregiver, you get 2 months of fully paid parental leave.
• (No matter your location, this can be used during the 1st year and applies if you've been employed for at least 1 year at Mews)
• Flexible Benefits via the ThanksBen platform
• Unlimited paid holiday (no, this is not a typo)
• Wellness Wednesday's (once a month, the whole company enjoys a day where you can attend to your own well-being)
• Remote/flexible working (we're 100% hybrid-proof, but we cannot hire from anywhere in the world unfortunately, so feel free to reach out and check with us!)
• Monthly working from home allowance and a monthly healthcare insurance allowance (we want you to be happy & healthy)
• Regular team events and socials