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Description

PIMCO is a global leader in active fixed income with deep expertise across public and private markets. We invest our clients’ capital across a range of fixed income and credit opportunities, leveraging our decades of experience navigating complex debt markets. Our flexible capital base and deep relationships with issuers have helped us become one of the world’s largest providers of traditional and nontraditional solutions for companies that need financing and investors who seek strong risk-adjusted returns.

Since 1971, our people have shaped our organization through a high-performance inclusive culture, in which we celebrate diverse thinking. We invest in our people and strive to imprint our CORE values of Collaboration, Openness, Responsibility and Excellence. We believe each of us is here to help others succeed and this has led to PIMCO being recognized as an innovator, industry thought leader and trusted advisor to our clients.

Position Description

We are seeking a Manager, Alternative Operations, to support the firm’s Complex Restructures and Distressed Credit platform. This role sits at the center of private credit and alternative investment operations, with a strong focus on loanbased private financings, preferred equity, and bespoke structures.

This role partners Manager will partner closely with Portfolio Managers, Account Managers, Alternatives Finance, and external service providers to ensure accurate settlement, lifecycle management, and reporting of private and originated loan investments. A key component of the role is being the firm’s point of contact for end-to-end restructure processing, requiring precision, strong credit agreement knowledge, and the ability to clearly explain mechanics. The successful candidate will bring strong alternative operations knowledge and hands-on experience with credit documentation, loan accruals, and ongoing deal maintenance.

Additionally, the Manager will facilitate cross-functional communication, lead process improvement initiatives, assist with complex financial transactions, and enhance operational controls. They will also engage with vendors for service upgrades and participate in various special projects to support the firm’s strategic initiatives.

Location

New York, NY or Austin, TX

Responsibilities

Key responsibilities include, but are not limited to:

• Provide day-to-day operational coverage for Private Distressed Credit portfolio managers. Including deal settlement, funding coordination, wire instruction updates, and cash movements.
• Serve as an escalation point and provide oversight for outsourced service providers performing back-office functions such as settlements, asset setup, waterfall calculations, P&I processing, cash and position reconciliation, document custody storage, etc.)
• Review and interpret credit agreements to understand and operationalize key terms, including accrual mechanics, indices, payment schedules, and maturities.
• Respond to detailed loanlevel questions (e.g., principal balances, accrual calculations, payment timing) from internal stakeholders and clientfacing teams.
• Educate service providers and internal partners on deal mechanics and structuring.
• Support loan amendments and other non-standard lifecycle events through accurate operational execution.
• Support complex loan amendments, restructurings, share conversions, and other non-standard lifecycle events.
• Participate in monthly activity reviews with select clients, as required.
• Work closely with the Alternatives Finance team on cash management requirements related on fund development and deal facilitation issues.
• Enhance controls and oversight for nonstandard alternative transactions across PIMCO.
• Liaise with vendors, custodians, and banking institutions to support service enhancements and new product solutions
• Partner closely with technology teams and project managers to enhance, integrate, and optimize core systems, ensuring alignment between business requirements and system capabilities.
• Develop and maintain comprehensive process documentation, workflow mapping, and control inventories across products and systems.
• You align with PIMCO's values of Collaboration, Openness, Responsibility, and Excellence, guiding our commitment to delivering the best for our clients and each other.

Requirements

• Minimum of a bachelor’s degree required.
• Minimum eight(8) years of relevant operational experience across private and direct originated debt and/or equity.
• Strong knowledge of loan-based products, including term loans, revolvers, delayed draws, and privately originated debt/equity. Experience should encompass loan setup, interest calculations, amendments, restructuring, loan agency functions, and the loan settlement process, including complex deal structures and control/pledge agreements.
• Hands-on exposure reviewing credit agreements, knowledge of key terms for servicing loans, how loans accrue, communications with service providers to ensure deal facilitation, etc.
• Experience working with transfer agents (e.g. restricted shares, etc.)
• Exposure to SMAs, private equity and hedge fund organizational structures; frameworks from booking and settlement through accounting and maintenance of deals post-settlement. Alternatively, experience with distressed debt or corporate loan operations`
• Exposure to alternative investments and financing arrangements(e.g., purchase and sales agreements, loan set up and settlement processes, amendments, waterfalls, Total Return Swaps (TRS), etc.)
• Familiarity with private equity fund frameworks, covering the entire process from booking and settlement to accounting and post-settlement maintenance.
• Proven experience in managing relationships with custody and accounting service providers for supported products.
• Understanding of the accounting implications when recording lifecycle events, including principal and interest (P&I), expenses, and capital contributions/distributions.
• Ability to extract key terms from credit facility documentation and articulate deal structuring effectively.
• Good understanding of fund accounting across various complex asset classes.
• Proven track record in managing complex securities and processing tasks, particularly with financing instruments and strategies.
• Proficient in Excel, with the capability to efficiently analyze large data sets.

Professional Attributes

If the following qualities resonate with you, we encourage you to apply for this exciting opportunity at PIMCO. We offer a dynamic work environment where you can make a meaningful impact:

• You are curious about the holistic Financial Advisor experience from both a Marketing and Sales perspective and are driven to optimize this experience by leveraging data-driven insights.
• Collaboration is at the core of your work style, fostering positive relationships with clients, cross-functional colleagues and external stakeholders.
• Self-motivated and detail-oriented, you consistently deliver on assigned responsibilities, always with a focus on client needs, teamwork, and effective communication.
• You thrive in fast-paced environments, adapting to shifting priorities and working effectively with ambiguity.
• You possess high emotional intelligence, adaptability, and resilience.
• Your exceptional organizational and project management skills enable you to address multiple client-focused initiatives simultaneously.
• Your track record demonstrates credibility and trustworthiness, characterized by consistent behavior, high ethical standards, and integrity.
• Intellectual curiosity drives you, fueling your dedication to professional development and staying informed about emerging trends.
• As a resourceful problem-solver, you approach complex issues with a critical and empathetic mindset and find creative solutions.

Equal Employment Opportunity and Affirmative Action Statement

PIMCO recruits and hires qualified candidates without regard to race, national origin, ancestry, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender (including gender identity and expression), age, military or veteran status, disability (physical or mental), any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other basis such as medical condition, or marital status under applicable laws.

Applicants with Disabilities

PIMCO is an Equal Employment Opportunity/Affirmative Action employer. We provide reasonable accommodation for qualified individuals with disabilities, including veterans, in job application procedures. If you have any difficulty using our online system due to a disability and you would like to request an accommodation, you may contact us at 949-720-7744 and leave a message. This is a dedicated line designed exclusively to assist job seekers with disabilities to apply online. Only messages left for this purpose will be considered. A response to your request may take up to two business days.