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Customer Support German-Speaking - Remote role located in Greece

SIMPLE | LIFE | JOURNEY · Vienna, Österreich · Remote

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Description

Position: Customer Support
Work model: Remote (based in Greece)
Location: Greece
Employment type: Full-time

Join an international team in sunny Greece! As a Customer Expert, you’ll work for one of our well-known international clients, supporting their customers via phone, chat, and email. You’ll make sure every customer enjoys excellent service and feels valued in every interaction.

What You’ll Do

  • Communicate with customers via phone, chat, and email
  • Track and manage cases to ensure timely resolution
  • Maintain high customer satisfaction and represent the brand with professionalism
  • Build strong, positive relationships with partners and customers
  • Work towards achieving personal and team targets

Requirements

What You Bring

  • Fluent German (both written and spoken)
  • Good English skills (min. B2 level)
  • Excellent communication and problem-solving abilities
  • Basic computer skills and tech confidence
  • Team spirit, adaptability, and a proactive mindset

Benefits

What We Offer

  • Relocation support: flight tickets covered, 2 weeks hotel accommodation with breakfast, and full assistance finding your new home (at no cost to you)
  • Competitive salary package: fixed monthly pay + 2 extra salaries per year + performance bonus
  • Additional benefits: health care, Sunday & public holiday pay (200%), and exclusive discounts
  • Training & career development: full onboarding with certified instructors and clear growth opportunities
  • Vibrant workplace: community activities, social initiatives, and free online Greek lessons

Apply now and start your new life under the Aegean sun!