Chef de Cuisine - Fish Out of Water
THE ST JOE COMPANY · Santa Rosa Beach, Vereinigte Staaten Von Amerika · Onsite
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Job Summary: The position of Chef de Cuisine is responsible for leading, training, and overseeing culinary associates to ensure that the kitchen operates effectively and without issues. This role operates as an expert at ensuring food quality and maintaining kitchen equipment, as well as operating within compliance with company policies and procedures. The Chef De Cuisine is responsible for all aspects of the kitchen, such as menu plans, operations, budget tracking, portion and inventory control, food quality, and employee supervision.
Job Responsibilities:
Serve as a consistent role model for the entire culinary team demonstrating professionalism in all situations, ethical decision making and equal treatment of all employees. Serve as a mentor providing experience and guidance to those who desire to grow in their careers
Responsible for enhancing the food product that is presented to guests. Make changes that respond to the marketplace and to guests’ needs, both present and anticipated. Recommend changes to the food product. Use market research to develop new products
Responsible for maintaining quality of food product and ensuring consistency in food delivery standards
Develops and implements new methods, techniques, procedures, and technologies to achieve higher levels of technical competence, greater cost efficiencies and increased market share
Implement St Joe Hospitality programs and manage the Culinary Operation to ensure compliance with SOPs, Matrix’s, and Menus, and to ensure an optimal level of quality of food, service, and hospitality are provided to the guests
Assist Culinary & Stewarding Services when necessary
Assist in development, implementation and monitoring the departmental budgets, annual contracts to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality guest service
Maintain a cohesive relationship with the Sales and FOH to enhance communication with the daily revenue maximizing opportunities and quality of products
Monitor and prepare group food requirements and relay necessary information to affected departments and individuals. Attend BEO Meetings as needed
Monitor guest complaints; anticipate potential problems by reviewing and monitoring complaints, operational issues, quality issues, business flow and associate performance to ensure high levels of customer satisfaction and quality assurance
Monitor all complaints/compliments via incoming inquiries or social media sites
Manage the relationships with your team to attract, retain, and motivate the employees; train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication and discipline, as appropriate. Maintain and promote the St. Joe Hospitality core values and service culture to provide positive and exceptional guest service and meet defined customer satisfaction requirements
Develop & Monitor training and development plans for all departments
Maintain good working relationships and open lines of communication with all other departments
Monitor and maintain the operational systems, equipment, and vehicles to ensure their optimum performance
Perform special projects, reports and other responsibilities as assigned. Participate in task forces and committees as requested
Develop, Manage, and Maintain Safety Standards within all departments
Oversee divisional matters as they relate to federal, state, and local employment and civil rights laws
Control the elements that determine profit and loss. Responsible for all major operating expenses. Set margins and manage the business against projections. Make decisions that relate to profit and loss. Responsible for the financial management of the operation
Give direction and be responsible for the implementation of plans. Monitor effectiveness and introduce changes in response to the marketplace. Set targets, plan and schedule work and performance indicators that are typically productivity and efficiency measures
Any other duties as assigned
Education and Experience:
A degree from a culinary school is preferred
Three to Five years experience as a Sous Chef or similar in a high volume-upper casual scale setting
Food Managers & ServSafe certification
Sufficient education and literacy are needed to identify and read product labels and to communicate with guests about job-related needs
Ability to read, write and speak, and communicate in basic English preferred
Experience in menu creation and new dish development
Experience in a luxury resort operation is preferred
Knowledge, Skills, & Abilities:
Detail-oriented and thorough
Ability to remain discreet and respect the privacy of guests
Ability to perform consistent work to the highest of standards
Ability to interact with guests in a pleasant friendly way
Ability to read write and speak, and communicate in basic English preferred
Strong leadership skills, ability to motivate teams to produce consistently great food
Adept at working effectively in high energy and busy environments and works well under pressure
Ability to lead and work well as well as part of a team
Knowledge of culinary arts, local ingredients, and quality customer experiences
Must have a positive, honest, and energetic work ethic
Ability to operate in a professional manner with a good character to work in a fast-paced team
Ability to operate a computer and Microsoft office applications efficiently
Artistic ability to create theme menus and ideas for decorations.
Ability to create recipes and support material, i.e., recipe cards, descriptions, and pictures and to read and visualize the same
Extensive knowledge of menu development, insight into marketing, cost, and wage control
Ability to analyse, forecast data, and makes judgments to ensure proper payroll and production control
Thorough understanding of federal, state, and local laws governing equal employment
opportunity and civil rights, occupational safety and health, wage, and hour issues
Physical Demands:
Must possess hearing, visual and sensory abilities to observe and detect emergency situations; also to distinguish product, taste texture, temperature and presentation and preparation
Able to work long shifts plus the ability to stand, sit or walk for extended periods of time
Able to grasp, lift and/or carry up to 50 lbs. as needed
Finger/hand dexterity to operate kitchen machinery, knives, etc
Some driving required
Working Conditions:
Operates mainly in an indoor kitchen
Exposure to high temperatures and a loud environment
Exposure to cleaning chemicals during sanitation and cleaning processes