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Raleigh Residential Service Technician

CPI Security · Raleigh, Vereinigte Staaten Von Amerika · Remote

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We are seeking a Residential Service Technician in Raleigh, NC to join our team! In this role, you will provide top-tier service to our customers by troubleshooting and maintaining their security systems, ensuring all issues are resolved promptly and accurately. This is an excellent opportunity for someone who enjoys hands-on work, solving problems, and delivering exceptional customer service—all while earning a performance-based income.

What You’ll Do:

  • Service and maintain residential security systems, ensuring timely and accurate troubleshooting
  • Perform home walkthroughs to determine optimal configurations and opportunities for additional protection
  • Communicate professionally with customers, connect systems to central monitoring, and provide demonstrations
  • Manage administrative tasks, prioritize safety, and maintain company tools and equipment efficiently

What We’re Looking For:

  • High school diploma or equivalent; technical training is a plus
  • Strong sales skills with mechanical aptitude for troubleshooting and repairs
  • Excellent communication, customer service, and a safety-first mindset
  • Professional appearance and demeanor; alarm or telecom experience is a bonus

What’s In It For You:

  • $60,000 to $80,000 average annual earnings (hourly training pay and 100% uncapped commission after training)
  • Opportunities for advancement and long-term career mobility
  • Every other weekend off plus company-provided equipment (ie. vehicle, fuel card, iphone, ipad) and paid training)
  • Medical, dental, vision, 401(k) with match, PTO, and special perks like free security systems and educational assistance