Kubernetes-container-platforms Remote- & Homeoffice Jobs in pune ∙ Seite 1

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Associate Finance - Platform finance

ParentPay Group · Pune, Indien · Onsite

₹800,000.00  -  ₹800,000.00

  • Junior
  • Optionales Büro in Pune
Jetzt bewerben
  • Perform credit control tasks for school customers and payers including, chasing customers by email or reversing spends on the platform.
  • Handling Direct Debit Indemnity Claim (DDIC) challenges by collecting internal supporting evidence, providing to external banks and communicating to schools and payers.
  • Handling card chargeback challenges by collecting internal supporting evidence, providing to external banks and communicating to schools and payers.
  • Maintaining customer bank details within the platform, including processing changes as requested by school customers.
  • Running and checking system reports to ensure system accuracy and completeness
  • Identify and report on trends for tasks completed to drive system improvements
  • Other ad hoc tasks as required

Key Responsibilities

  • Background in finance administration, preferably in similar industry
  • Skills and Knowledge:
  • Prior experience in a similar role
  • Knowledge of Microsoft Excel 
  • Excellent numeracy & analytical skills and attention to detail
  • Good written and verbal communication skills
  • Effective listener, understanding of customers’ needs and finding solutions for them
  • Handling high volume debtor’s ledger methodically and ability to prioritise workload
  • Able to work to deadlines with good time management skills
  • Ability to work on their own initiative and as part of a team.
  • Ability to develop strong relationships with customers
  • Team player with the ability to share knowledge