Customer Success Manager - Team Lead - UK/I
Pearson Spectre Litt · PSL, Vereinigtes Königreich · On-site
1 Remote- und Homeoffice-Jobs online
Pearson Spectre Litt · PSL, Vereinigtes Königreich · On-site
Pearson Spectre Litt · PSL, Vereinigtes Königreich · On-site
Customer success teams play a critical role in retaining customers and expanding revenue from existing users. In such teams, the most prominent role is that of a customer success manager (CSM).
A customer success manager is dedicated to ensuring customers achieve their desired outcomes and are able to derive maximum value out of a product or service. This article will give an in-depth explanation of the role and responsibilities of a customer success manager.