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Practice Manager

Serenity Mental Health Centers · Orlando, Vereinigte Staaten Von Amerika · On-site

Manager, Safety and Compliance

Shepard Exposition Services · Orlando, Vereinigte Staaten Von Amerika · Hybrid

  • Optionales Büro in Orlando
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Description

*This is a full-time, temporary assignment expected to last approximately two years to provide coverage during a military leave of absence.*

The Manager, Safety and Compliance is responsible for developing, implementing, and managing comprehensive safety and compliance programs across all company operations to protect employees at multiple warehouse locations, the corporate office, and work sites nationwide. This position ensures compliance with OSHA, DOT/FMCSA, and all applicable federal, state, and local regulations while building a proactive safety culture that reduces risk and supports operational excellence. The position is expected to exercise sound discretion and independent judgment in the performance of the essential job duties.

Key Contributions of the Role

Safety & Compliance Programs

  • Develop and implement safety programs covering operations, warehouses, office environments, driver safety, contractor management, and emergency preparedness.
  • Ensure compliance with OSHA, DOT/FMCSA, and all applicable safety regulations.
  • Create, maintain, and update Safety Manual, Standard Operating Procedures (SOPs), and written safety programs.
  • Conduct facility audits and inspections; monitor corrective action completion.
  • Track safety metrics (incident rates, near-misses, workers' compensation costs, training completion)
  • Develop a quarterly safety performance dashboard for leadership review.
  • Stay current on regulatory changes and adapt programs accordingly.

DOT Compliance Management

  • Oversee companywide DOT/FMCSA compliance, including driver qualification files, vehicle inspections, and reporting.
  • Ensure fleet safety standards and accident investigation procedures.
  • Oversee fleet program in partnership with Operations leadership.

Incident Management & Investigation

  • Oversee incident reporting system and ensure accurate, timely documentation.
  • Lead investigation of serious injuries, near-misses, and property damage using root cause analysis.
  • Develop and track corrective actions to prevent recurrence.
  • Conduct trend analysis to identify patterns and prioritize prevention efforts.
  • Manage serious incident response, including executive notification, client communication, and regulatory reporting.

Cross-Functional Partnership

  • Partner with Human Resources: Collaborate with HR on accommodation requests and conduct feasibility reviews in the ADA interactive process, and integrate safety into hiring and onboarding.
  • Support Operations Leadership: Daily safety execution, leadership development for managers/supervisors, operational process integration.
  • Collaborate with Client Services: Respond to RFP safety requirements, develop client safety documentation, and support client safety audits.
  • Coordinate with Finance/Procurement: Budget management, insurance carrier partnerships, vendor/contractor safety standards.
  • Work with Facilities: Building safety, emergency action plans, ergonomic workspace standards.

Training & Communication

  • Design and deliver safety training for all employees: new hire orientation, role-specific training, specialized certifications (forklift, aerial lift, first aid/CPR), leadership training, and annual refreshers.
  • Maintain OSHA certification
  • Communicate safety performance through newsletters, meetings, reports, and dashboards.
  • Develop and maintain a safety champions network across departments and locations.

Team Leadership & Strategic Planning

  • Supervise, coach, and develop Safety Coordinators and other safety staff as the department grows.
  • Build internal safety capability across the organization through training and mentorship.
  • Conduct enterprise-wide risk assessments, identifying hazards across all functions and locations.
  • Benchmark safety performance against industry standards and pursue continuous improvement.
  • Recommend safety investments with clear business justification and ROI analysis.
  • Represent company safety capabilities in client meetings, RFPs, and industry forums.
  • Build and maintain relationships with insurance carriers, regulatory agencies, trade associations, and industry peers.

Requirements

  • Minimum of 5+ years of proven experience as a safety manager.
  • Excellent verbal and written communication skills.
  • Proficiency in Windows and Microsoft Office.
  • OSHA 30-Hour General Industry certification required.
  • CSP or ASP strongly preferred.
  • Knowledge of DOT/FMCSA regulations preferred.
  • Expert knowledge of OSHA and DOT/FMCSA regulations.
  • First Aid, CPR, and AED certification required.
  • Excellent knowledge of potentially hazardous materials or practices.
  • Experience with writing policies and procedures for health and safety.
  • Experience with safety management systems and data analysis.
  • Experience with workers' compensation management and insurance carrier partnerships.
  • Bachelor's degree in Safety Management, Occupational Health, or related field preferred; equivalent experience considered.

Working Conditions

  • Conduct facility inspections requiring walking, standing, climbing, and accessing all areas.
  • Occasional lifting up to 25 pounds.
  • Work in varied environments (office, warehouse, outdoor sites).
  • Travel 20-30%, including overnight stays and weekend travel.
  • Flexibility for urgent safety issues outside normal hours.

Aligning With Our Values for Success

  • Demonstrate Core Values of Caring, Commitment, Integrity, Spirit, Responsiveness, Inclusivity, and Teamwork.
  • Ability to perform as a responsible ESOP owner, by making daily decisions to benefit the client and the company.
  • Treat all internal and external customers with courtesy and respect, as outlined in our Blue Diamond Customer Service Program.

Please note that the roles and responsibilities outlined in this job description are not exhaustive and may be subject to change. Additional tasks may be assigned as needed to meet the evolving needs of the company.

Benefits

  • Medical
  • Dental
  • Vision
  • Life and Disability Insurance
  • 401 (k)