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ServiceNow Sr. Technical Consultant

NWE Region · Ontario, Vereinigte Staaten Von Amerika · Onsite

  • Senior
  • Optionales Büro in Ontario
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What we offer:

  • The opportunity to design and build ServiceNow solutions to multiple sectors both with our existing client base and new customers
  • Unrivalled investment and training in you and your career
  • Stimulating environment offering ongoing learning opportunities
  • Culture of innovation and inspiration
  • Competitive salary and generous benefits 
  • A very flexible and creative environment for everyone

Role and Accountabilities:
 
This will suit an experienced ServiceNow professional with a successful recent track record. The ideal candidate will want to prove themselves quickly to get a reputation for success in this large and passionate organization. 
 
Candidates will be experienced in leading ServiceNow engagements end to end, 
In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties:

  • Providing hands-on ServiceNow related design and development expertise, supporting a range ServiceNow based consulting initiatives.
  • Configure  / customize ServiceNow platform specifically Integrations with external third party systems or applications.
  • Prior hands-on experience implementing CMDB, Discovery and ITOM solutions.
  • Define business problems/opportunities with constraints, goals, budgets and timelines.
  • Communicates technical problems and solutions to both technical and non-technical audiences.
  • Ability to convey complex technical concepts in understandable business terms
    Consults with business analyst/project manager to develop appropriate technical solutions.
  • Document and gain acceptance / approvals of selected final solutions.
  • Execute technical solutions in capacity as a ServiceNow lead, subject matter expert.
  • Coach and advise other Developers.

Qualifications

Skills and Experience Requirements:

  • Bachelor's degree with at least 5 years of ServiceNow design and development experience
  • Development experience on the ServiceNow platform including customization of applications such as ITOM, ITSM, and other custom apps.
  • Experience developing ServiceNow solutions and technical design documents from business requirements.
  • Experience configuring ServiceNow Discovery and Service Mapping including set-up of MID servers.
  • Experience with implementation of custom integrations (REST/SOAP, Flow Designer, Data Stream, Scripted REST API)
  • Experience developing, implementing, and maintaining large-scale applications and systems.
  • At least two full lifecycle ServiceNow implementations in the role of a lead consultant.
  • Must have strong requirements gathering experience.
  • Programming expertise in Java, JavaScript or other functional programming languages
  • Demonstrated understanding of ITIL practices
  • Excellent written and oral communication skills.

Skills and Certifications

  • ServiceNow certifications - Service Now System Administrator, Certified Implementation Specialist is must and preferred in ITSM and ITOM Product lines
  • ITIL v3 certification
  • Excellent analytical and problem-solving skills
  • Excellent verbal and written communication skills
  • Strong presentation development and Customer Presentation skills
  • Successful teamwork experience & demonstrated leadership abilities

 

Company

Fujitsu at a Glance

Fujitsu is a leading information and communication technology (ICT) company, headquartered in Japan, offering a full range of technology products, solutions, and services. Approximately 132,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers.

We are a corporate culture that places great value on the pursuit of new possibilities previously unimagined and brings them to fruition.  This has been the foundation of Fujitsu’s success since its inception.  In an increasingly competitive world, in which the pace of change continues to accelerate, Fujitsu must strive for continuous innovation. Each and every employee will rise to the challenge of creating new value amid changes in the management environment, technology, society and the marketplace. With a spirit of challenge, we are committed to the continuous creation of new value.  Fujitsu wants innovators like you!

 

At Fujitsu, one of our corporate principles is "We respect human rights." This principle underpins all our corporate and individual activities and guides the actions of every Fujitsu Group member. We embrace diversity and equal opportunity.  Qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, ethnic or national origin, citizenship, political belief, social condition, family, marital or civil status, genetics, disability, age, veteran status, or conviction of an offence that is unrelated to employment. By empowering people, we can unleash our collective strengths to create a better experience for our employees, our customers, and our partners.