Office/Warehouse Associate
SAFEWAY GARAGE DOORS, LLC · Nixa, Vereinigte Staaten Von Amerika · Hybrid
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Office/Warehouse Associate
SAFEWAY GARAGE DOORS, LLC · Nixa, Vereinigte Staaten Von Amerika · Hybrid
- Optionales Büro in Nixa
POSITION TITLE:
Office/Warehouse Associate
POSITION SUMMARY:
The Office/Warehouse Associate performs various office activities ranging from answering phones and filing to basic bookkeeping and assisting in the daily operations and functions of the distribution center warehouse. The Office/Warehouse Associate will accurately record and type customer orders, give price quotes, process invoices, and maintain up-to-date files for all customers that have outstanding invoices while assisting in the warehouse as needed.
ESSENTIAL JOB FUNCTIONS:
QUALIFICATIONS:
COMPETENCIES:
Communicates Effectively
PHYSICAL REQUIREMENTS:
The physical demands described here represent those that must be met by an employee to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to sit, talk, or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 60 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
WORK ENVIRONMENT:
Work is performed in a fast-paced office and warehouse setting with frequent interruptions. Duties may require sitting or standing for long periods of time. The noise level in the work environment is usually low to moderate.
OTHER:
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship.
Office/Warehouse Associate
POSITION SUMMARY:
The Office/Warehouse Associate performs various office activities ranging from answering phones and filing to basic bookkeeping and assisting in the daily operations and functions of the distribution center warehouse. The Office/Warehouse Associate will accurately record and type customer orders, give price quotes, process invoices, and maintain up-to-date files for all customers that have outstanding invoices while assisting in the warehouse as needed.
ESSENTIAL JOB FUNCTIONS:
- Complete daily deposits using Remote Banking Software
- Answer incoming phone calls - includes order taking, giving quotes, answering product questions, etc.
- Handle customer payments – includes COD customer cash/check/credit card payments and term customer account payments.
- Input customer orders into the ordering system and send confirmation for customer reference.
- Invoice all sales orders at the end of each day.
- Keep all office and warehouse supplies sufficiently stocked, ordering weekly, monthly, or as needed.
- Load overhead doors and products onto customer vehicles/trailers.
- Lift, stack, and organize overhead garage doors, track, hardware, springs, and openers.
- Other duties may be assigned.
QUALIFICATIONS:
- Required:
- High School Diploma or general education degree (GED).
- 2 years of customer service experience
- Computer skills with 2 years of experience working with Microsoft Office products
COMPETENCIES:
Communicates Effectively
- Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.
- Builds customer confidence, is committed to increasing customer loyalty, sets achievable customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met, solicits opinions and ideas from customers, responds to internal customers.
- Handles customer questions and complaints, communicates with customers, handles service problems politely and efficiently, always available for customers, follows procedure to solve customer problems, understands company products and services, maintains pleasant and professional image.
- Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, and meets attendance/punctuality requirements.
- Supports values and daily actions and decisions, communicates vision and values to others, generates enthusiasm, incorporates vision when planning.
PHYSICAL REQUIREMENTS:
The physical demands described here represent those that must be met by an employee to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to sit, talk, or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 60 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
WORK ENVIRONMENT:
Work is performed in a fast-paced office and warehouse setting with frequent interruptions. Duties may require sitting or standing for long periods of time. The noise level in the work environment is usually low to moderate.
OTHER:
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship.
