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Homeoffice Senior Manager, Business Operations

Talkiatry · New York/ Remote, · Remote

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About the role:
We’re hiring a Senior Manager to serve as the right hand to our Head of Business Operations. This role sits within Operational Excellence, a high-impact vertical of Core Operations – the backbone of Talkiatry.
This is a highly analytical and strategic position focused on using data to identify operational inefficiencies, improve patient retention, and drive profitability. You’ll lead with insights, surfacing root causes and opportunities, and partner cross-functionally to turn those insights into scalable improvements across the organization.
 
Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.   
 
60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low, and paperwork is unduly burdensome.   With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine.