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About the Department

WORKING FOR THE CITY OF MCKINNEY

Working for the City of McKinney is more than a job.  It is an opportunity to make a meaningful difference in the lives of others.  It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation.  Proudly recognized on the Top Workplaces USA list by USA TODAY, our team is dedicated to making McKinney one of the best places to work, live, and raise a family. That’s why we exist. Join us and start making a difference today.

OUR CORE VALUES

City of McKinney employees work hard and at a very fast pace.   However, we also look after and support one another.  All of us are guided by four employee-inspired values – Respect, Integrity, Service, and Excellence (RISE).  We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture.  All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization.

SUMMARY OF POSITION

Position Duties

GENERAL EXPECTATIONS FOR ALL EMPLOYEES 

In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. 

• Learn and demonstrate an understanding of how team, department, and City goals are interconnected.
• Contribute to a positive work culture.
• Maintain regular and reliable attendance.
• Ability to assess his/her work performance or the work performance of the team.
• Contribute to the development of others and/or the working unit or overall organization.
• Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities.
• Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Assists with all financial aspects of the recreation and facility division, including both the revenue and expense budget.   Works with the supervisor to ensure that the financial performance of the division meets budget, and follows division and department policies and procedures.
• Assists the supervisor in the oversight of all recreation and facility practices, policies and systems that are necessary for achieving the recreation and facility strategic and business plan goals.
• Helps develop recreation, fitness, dance, and sports programs including descriptions, schedules, instructors, volunteers, trips, etc. for brochure periods and calendar deadlines. 
• Supports the supervisor with staffing-related issues, including but not limited to selection and hiring, training, coaching, and mentoring of division staff and volunteers.  
• Assists with the development reports and record keeping, such as employee payroll.
• Assists in managing contracts for group exercise, entertainment, trips, sponsorships and personal training.  
• Supports the supervisor in supervising program/activity staff, volunteer instructors, contractors, sport leaders/personnel including hiring, training, coaching, counseling, and evaluating all staff.  
• Promotes facilities, programs, and services when in contact with members and guests and as needed, assists members and guests with recreation and facility program registrations.
• Assists in the management of all leagues and recreation activities, including employees and contractors instructing/servicing these programs.
• Ensures the safety of all facility guests.
• Maintains a clean and orderly facility, including preventative maintenance on all equipment and equipment is in proper working order.
• Adheres to all written mandatory standards of operation, policies, procedures, manuals, memos, and oral instructions, etc.
• Assists in the delivery of division services as required, including providing specific services as qualified to do so by training (examples are working the floor, instructing a class, facilitating program activities, etc.).
• Administers standards of operation, policies and, procedures.
• Assists with coaching, mentoring and training customer service representatives in a manner that reinforces the facilities mission, vision, values and philosophies.
• Serves as Manager-on-Duty as requested, throughout the week, including weekends, special events, and added hours of operation; performs all responsibilities as necessary in this capacity.
• Conducts oneself at all times in a manner of professionalism that aligns with the values, philosophies and standards of the Recreation Center.  This includes wearing City approved uniform and nametag.
• Adheres to all the various written mandatory standards of operation, policies, procedures, manuals, memos, oral instructions, etc.
• Arrives to work every day, on time as scheduled.   Works various shifts, including evenings and weekends, special events and added hours of operation.
• Drives vehicle to various locations for meetings and City events.
• Drives the department bus, a 32 passenger bus and/or 15 passenger van, as necessary.
• Attends all scheduled employee staff meetings.   Meets with the management team regularly to ensure there is complete cooperation between recreation and facility operations and to maintain regular communication to other employees in the facility regarding the division’s services and operations.            

OTHER JOB FUNCTIONS:

KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS

• Ability to embrace and embody the City’s core values of Respect, Integrity, Service, and Excellence (R.I.S.E.).
• Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. 
• Ability to produce desired work outcomes, including quality, quantity, and timeliness.
• Ability to plan and organize work, time, and resources, and if applicable, that of subordinates.
• Demonstrate control and a pleasant demeanor in challenging situations.
• Ability to utilize a variety of data sources to include City policies and other sources as needed.
• Strong knowledge of the key components of recreation and facility processes.
• Basic Microsoft Office including Outlook, Excel, and Publisher.
• High level of integrity and dependability with a strong sense of urgency and results-orientation.
• Possess a strong customer service focus and respond professionally and effectively to requests and inquiries from guests, members, staff and volunteers.

Minimum Qualifications

MINIMUM QUALIFICATIONS

Bachelor’s degree in Recreation Administration, Recreation, Sports or Special Events Programming, Gerontology, or closely related field.   Successful candidates will have two (2) years recreation and supervision experience which reflects a progression of responsibilities. Must be able to pass pre-employment screenings.

CPR/AED certified (or obtain within 30 days of employment)

Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications may be an acceptable substitute for the above specified education and experience requirements.

PREFERRED QUALIFICATIONS

Non-smoker preferred.

CONDITIONS OF EMPLOYMENT

• Must pass a drug screen and background check.
• Must have Class C Texas Driver’s License.

• No visible tattoos or unnatural hair color.   No piercings to be worn visible during shift.

Other Qualifications

PHYSICAL DEMANDS

No special physical exertion is required for performing everyday activities, however, incumbent must be able to lift up to 30 pounds, (i.e. computer paper, mail deliveries, and supplies).

WORK ENVIRONMENT

Work is generally performed indoors in a climate-controlled office; however, some exposure to outdoor weather conditions may be involved while performing City errands, working special events, driving a city vehicle and transporting passengers.

The above statements describe the general nature and level of work being performed as of the date of preparation and approval.  They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position.  Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status.