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Front Desk Receptionist - Cumberland Office

None · Cumberland, Vereinigte Staaten Von Amerika · Onsite

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Under the direction of the Office Manager, the Front desk coordinator/Medical receptionist will be a part of a team providing quality care and service to patients, physicians, staff, and visitors. We are looking to hire a Front desk coordinator/Medical Receptionist with excellent organizational and administrative skills. The ideal candidate would exhibit professionalism with excellent communication and interpersonal skills. Top candidates would work comfortably under pressure while multi-tasking in a fast-paced environment.

 

Status: Full Time/Non-Exempt

Supervisory Responsibilities: None

 

Responsibilities:

  • Greet and attend to patient needs in person and over the phone.
  • Professionally assist doctors, staff, visitors, and patients.
  • Answer all phone calls in a professional and courteous manner.
  • Perform all clerical duties in relation to providing operational support to the office
  • Perform all duties within HIPAA regulations.
  • Maintain confidentiality of all doctor, staff, and patient information.
  • Schedule appointments between doctors and patients.
  • Liaise between insurance providers, patients, and physicians.
  • Assist with Community Education and or Marketing projects for the office
  • Provide direct Administrative assistance to the Practice Manager
  • Actively speak up and provide patient safety and patient experience recommendations
  • Adhere to company-wide policy and procedures.
  • Other duties will be assigned and required as office will grow with patient volume

 

Requirements:

  • 1-3 years’ Experience at a healthcare facility in a Medical Receptionist or Front desk role preferred.
  • Working knowledge of medical terminology, HIPAA regulations, ICD and CPT coding (highly preferred).
  • Meticulous attention to detail with the ability to multi-task.
  • Strong organizational, administrative, and planning skills.
  • Ability to use discretion while working with sensitive information.
  • Excellent documentation, communication, and IT skills.
  • Passionate about the Patient Experience
  • Associates degree preferred.,

 

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.