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Homeoffice Virtual Case Manager

Job Duck · Colombia · Colombia · Remote

About the job

JOB DUCK IS HIRING VIRTUAL CASE MANAGERS


For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 3 years in a row!



Role Overview: We're currently on the lookout for Virtual Case Managers. Your role? Researching, collecting, and organizing documentation for the cases you will manage.


Your Responsibilities Will Include:

  • Set up appointments with and interview clients.
  • Read and review documentation to flag any possible issues/ discrepancies.
  • Maintain organized case files.
  • Collect all possible documentation, evidence and information to build a client’s case.
  • Use firm’s software.
  • Generate monthly and/or weekly reports with results.
  • Verify Insurance.
  • Order medical records from providers and communicate with clients and providers.

What We're Looking For:

  • 1 year of experience (related to client communication, and documentation administration) and a completed bachelor's degree.
  • Advanced/native-level English skills (both written and spoken).
  • Ability to multitask.
  • Adaptability.
  • Killer organizational and planning abilities.
  • Meticulous attention to detail.
  • Excellent verbal and written communication skills.
  • Ability to excel in a fast-paced environment.
  • Tech Savvy
  • Fast Learner
  • Ability to maintain confidentiality and attention to detail.
  • Phone etiquette.
  • Stellar time-management skills.
  • Your own reliable PC, headset, and a speedy internet (at least 30MB/s).
  • A quiet, private workspace.

What's In It For You?

  • Monthly compensation of $4,000,000 Colombian Pesos.
  • Paid time off and holiday pay.
  • Social Security and healthcare benefits.
  • Paid annual time off and holiday pay.
  • Sick leave.
  • Parental leave.
  • 13th month payment.
  • Referral and annual bonuses.
  • 100% Remote, Full-Time, Long-Term Career Opportunity.
  • Opportunities for professional development and training.
  • Dedicated support from our team.
  • A chance to work with clients who share our values.

Ready to dive in? Apply now and make sure to follow all the instructions!


DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process. We have multiple positions available, but we kindly ask that you apply for one at a time for your specific country.



By clicking on the APPLY button you consent us reaching out to you through Whatsapp and/or email to follow-up regarding your application process.


Please note: You will be hired under the Colombian labor legislation and will be subject to salary deductions and benefits as mandated by Colombian law.