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Customer Support Representative (Remote)

Lylu Wear · Boston, Vereinigte Staaten Von Amerika · Hybrid

  • Escritório em Boston
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Description

Lylu Wear is hiring a Customer Support Representative (Remote) to support our Distribution Department in Boston. This role focuses on order-related assistance and customer communication across our supply and delivery flow. Remote position. Applications are accepted from Massachusetts residents only.

Duties:

  • Respond to customer inquiries about orders and deliveries.
  • Coordinate with distribution and warehouse teams.
  • Track shipments and resolve delivery issues.
  • Update order status in internal systems.
  • Ensure clear and timely customer communication.

Skills & Experience:

  • Previous customer support experience preferred.
  • Strong written communication skills.
  • Comfortable working with CRM or support tools.
  • Organized and detail-oriented mindset.
  • Must be currently based in Massachusetts.

Rewards & Benefits:

  • Remote work within Massachusetts.
  • Part-time or full-time flexibility.
  • Structured onboarding and training.
  • Supportive and collaborative team.
  • Long-term growth opportunities.

If you enjoy helping customers and working closely with distribution operations, join Lylu Wear and support a growing fashion brand from anywhere in Massachusetts. Apply today.