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Adelphi Real World – Operations Executive

Who We Are

Adelphi Real World is a global consultancy in healthcare.  We collect and interrogate real world data to aid the pharmaceutical industry in understanding the management and treatment of specific diseases. This understanding informs the successful development of pipeline assets and the positioning of inline products. Real world data can also be used to leverage Health Outcomes / Economic argumentation through statistically validated publications.

The Role

The role requires creation of various tracking/logging systems to support and manage the fieldwork data collection process (from initial fieldwork agency briefings to data completion) across multiple Disease Specific Programmes (DSPs). Gaining a good understanding of all stages within the research process and a basic knowledge of research techniques. The role may lead to the support of other operational aspects of the research process. Developing a good understanding of Adelphi Real World systems, processes, and products. Working with internal project teams and fieldwork partners to improve the overall data collection process for data collection. On the job training provided, however the role requires a driven individual who demonstrates strong interpersonal skills and multi-tasking.

Accountabilities:

• FIELDWORK AGENCY & IN-FIELD TASKS
  • Arrange and manage “set-up meeting” with relevant fieldwork partners
  • Daily monitoring and interaction with fieldwork partners
  • Tracking project timelines and deadlines
  • Maintaining various project and office logs
  • Pro-actively manage & control day-to-day fieldwork processes
  • Reviewing uploaded patient questionnaires to confirm these are completed correctly for processing
  • Report fieldwork status to multiple internal leads & teams
  • Providing ad hoc administrative support as needed
  • Resolving issues to improve the long-term fieldwork process
  • Agency catch up calls

Other Responsibilities

• Ad-hoc tasks as and when requested by Manager

The person:

Key Skills:

• Proactive and highly self-motivating approach to work.
• A high level of interpersonal skills and working as a team player.
• Good organisational and time management skills.
• The ability to multi-task & manage numerous studies.
• Great communication skills both verbally and in written word.
• Confidence to talk to international fieldwork partners on the phone.
• Willing to have tough conversations with agencies and project teams throughout fieldwork when necessary.

Experience:

• Preferably at least 2 years working in an office environment.
• Experience of managing multiple internal stakeholders.
• Basic PowerPoint, Excel, Word are essential