Remote- und Homeoffice Jobs in basingstoke ∙ Seite 1

Transfers Officer - Remediation

9 month FTC

Basingstoke

Hybrid

£Competitive + excellent benefits + career progression

Are you highly organised, detail-focused, and looking to grow your career in financial services operations? Do you enjoy problem-solving, working with data, and ensuring processes run smoothly?

We’re looking for a Transfers Officer to join FNZ’s Investment Operations team in Basingstoke. In this role, you’ll manage the remediation end-to-end process of assets transferring on and off the FNZ platform, ensuring accuracy, compliance, and outstanding client service.

What you’ll be doing:

You’ll play a key role in resolving asset transfer issues within the team liaising with fund managers, brokers, and internal teams to deliver a seamless transfer experience.

Your responsibilities will include:

· Review transfer processes via electronic and paper methods

· Investigate the process where the transfer process has failed

· Transferring platform holdings in and out of FNZ custody on a daily basis

· Investigating transfer requests and resolving client queries

· Liaising with counterparties to agree trade and settlement instructions

· Supporting inbound calls from corporate clients and plan managers

· Reporting team MI and supporting continuous process improvement

What we’re looking for:

You’ll be proactive, accurate, and motivated to deliver a great service for our clients. Experience in financial services is beneficial but not essential – full training will be provided.

Key skills and attributes:

· Strong customer service background (retail, contact centre, or similar)

· Proficient in Excel and data analysis

· Excellent communication and interpersonal skills

· Able to work accurately and meet deadlines

· Strong attention to detail and problem-solving ability

· Knowledge of financial services and FCA regulations (desirable)

Why join FNZ?

At FNZ, you’ll gain unique exposure to investment operations in a fast-paced, high-growth FinTech.

We offer:

· Competitive salary

· Private health and life insurance, plus additional benefits

· Fully funded training and development opportunities

· Paid parental and volunteer leave

· Cycle-to-work scheme and wellbeing benefits

· Hybrid and flexible working options

· Career progression based on impact, not tenure

· Opportunities for global mobility across FNZ offices worldwide

· A collaborative, supportive, and motivating work environment

Ready to take the next step in your financial services career?

Apply now to become a Transfers Officer at FNZ.

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About FNZ

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back. 

We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution. 

We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.7 trillion in assets under administration (AUA).

Together with our customers, we help over 26 million people from all wealth segments to invest in their future.