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Engineer, Cloud Engineering - R01570714

Brillio-2 · Bangalore, Indien · Hybrid

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Description

Engineer, Cloud Engineering

Job requirements

Experience Range: with at least 1 to 3 years of IT infrastructure experience, including hands-on exposure to Azure cloud operations and L1 production support Key Responsibilities:
  • Deliver L1 support for Azure infrastructure and platform services in production and non-production environments, ensuring timely incident response and operational continuity
  • Monitor Azure services, alerts, dashboards, backup status, and patch compliance using Azure Monitor, Log Analytics, and ServiceNow
  • Perform initial triage and first-level troubleshooting for incidents involving Azure virtual machines, storage, networking, identity, and backup failures
  • Maintain ServiceNow ticket hygiene by accurately categorizing, prioritizing, updating, and documenting tickets in line with SLAs
  • Execute approved SOPs and runbooks for routine operational tasks such as service checks, backup verification, log collection, and patch readiness checks
  • Assist with patching activities using Azure Update Manager, including compliance review, schedule tracking, and post-patching health checks under guidance
  • Support vulnerability remediation by validating assets, updating status, and escalating blockers to senior teams
  • Escalate incidents to L2/L3 teams with clear documentation of troubleshooting steps, impact, and evidence
    • Required Skills:
  • Azure virtual machines administration
  • Azure storage accounts and disks management
  • Azure Active Directory and RBAC configuration
  • Azure Monitor and Log Analytics
  • ServiceNow ticketing and workflow management
  • Azure backup and recovery validation
  • Azure Update Manager and patch compliance
  • Basic PowerShell scripting or Azure CLI usage
  • Azure network security groups and virtual networks
    • Preferred Skills:
  • Familiarity with Azure Data Catalog
  • Exposure to Azure Event Hub
  • Basic understanding of Azure Migration tools
    • Desired Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or a closely related discipline
  • Microsoft Certified: Azure Fundamentals or Azure Administrator Associate
  • ITIL Foundation Certification