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About the Department

Position Duties

The following are intended to describe core work functions of this classification. While the level and broad nature of essential duties may not change, specific work tasks may vary over time depending on the City’s needs.

• Clean, disinfect and maintain animal runs and cages; clean and disinfect other parts of the animal housing facility; clean and maintain the animal control office area.
•  Provide care, feeding and medical aid for impounded animals; administer medication to control fleas, ticks and various other ailments; assist with other tasks as assigned. 
• Assist with intakes of stray or owner surrendered animals. Receive and release animals for adoption or when claimed by legal owner; locate owners of impounded animal through tags and microchips. 
• Assist with animal behavior assessments. Demonstrate safe animal handling and restraint. 
• Administer vaccinations, assist with vaccine and microchip events, assist with euthanasia. 
• Perform routine office work such as answering phones, data entry, filing and providing customers with forms and written information about animal control procedures. 
• Issue licenses and kennel permits. 
• Create and maintain a safe environment for the animals, visitor and workers; alert others to unsafe equipment or situations. 
• Order and maintain supplies of animal vaccines in compliance with government regulations concerning control, use and inventory of vaccines. 
• Support City policies, goals and objectives and work with management and other staff to ethically achieve such goals and objectives; ensure compliance with safety procedures.

Minimum Qualifications

Education and Experience
Must possess a high school diploma or GED.

Other Qualifications

Knowledge

• City and Department procedures, policies and guidelines; City Code; National Animal Care and Control Association (NACA) procedures; American Veterinary Medical Association guidelines. 
• Safety procedure for using equipment, cleaning chemicals and interacting with animals. 
• Basic animal care, feeding and safe handling practices.
• Basic understanding of dog and cat behavior.
• Administering basic medications and vaccines.

• Establishing and maintaining cooperative working relationships with coworkers and other individuals in contact during the course of work.
• Communicating clearly and compassionately with pet owners and customers. 
• Assessing, prioritizing and completing multiple tasks and demands simultaneously. 
• Identifying and utilizing the correct safety equipment when handling animals.
• Remaining calm and professional in high-stress or emotional situations.