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Digital Platform Configuration Manager - Naehas platform + SMFC

eClerx Services Ltd · Alpharetta, Vereinigte Staaten Von Amerika · Onsite

$130,000.00  -  $150,000.00

  • Senior
  • Optionales Büro in Alpharetta
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Digital Platform Configuration Manager - Naehas platform + SMFC

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Location:          Alpharetta, GA, United States

Type:                Full-time

Department:     FM Tech

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Summary

We are seeking a proactive and strategic SFMC Developer with Naehas software knowledge and ability to create Rules/configuration in software using JavaScript in Alpharetta GA(onsite) for large investment bank.

Responsibilities

  • Configure and maintain dynamic content rules and templates in Naehas software using JavaScript.
  • Implement and manage campaigns within Salesforce Marketing Cloud (SFMC) including Journey Builder, Automation Studio, Email Studio, and Content Builder.
  • Develop and manage personalization logic, rules, and workflows to support customer communication strategies.
  • Collaborate with marketing, compliance, and development teams to implement rule-driven personalization and regulatory disclosures.
  • Troubleshoot and resolve issues related to campaign execution and rule-based configurations.
  • Provide technical documentation and user training for non-technical stakeholders.
  • Stay up to date with best practices in SFMC, Naehas, and JavaScript customization

Eligibility Requirements

  • 8+ years of SFMC experience, with 3+ years in campaign & offer management application development (experience with Naehas preferred)
  • Lead technical architecture and development of Offer Management solutions
  • Design and implement integrations with Adobe Experience Platform (CDP) and Salesforce Marketing Cloud/CRM
  • Collaborate with product managers and solution architects to define technical requirements and delivery plans
  • Mentor and guide a team of developers
  • Participate in client workshops and translate business requirements into technical specifications
  • Drive continuous improvement in development practices and solution delivery
  • Strong knowledge of data modeling, customer segmentation, and real-time personalization
  • Excellent communication and stakeholder management skills

In the US, the target base salary for this role is $130K-$150K. Compensation is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography. We expect the majority of candidates who are offered roles at our company to fall throughout the range based on these factors.

About eClerx

eClerx is a leading provider of productized services, bringing together people, technology and domain expertise to amplify business results.​

The firm provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world’s leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, Switzerland, Eqypt. India, Italy, Netherlands, Peru, Philippines, Singapore, Thailand, the UK, and the USA.