Sap Remote- & Homeoffice Jobs in Schweiz

Location: Zurich (Hybrid)

Contract Duration: 5 Months

Extention - Possible

Description:

• Takeover of incoming customer requests respecting the defined SLA or customer wish dates
• Assure the correct generation of the first service invoice and cross-check therefore the ordered services and pricing
• Delivering inputs towards the development of processes linked to the daily work
• Proactively communicate with customers to ensure the best possible order handling and keep them always up to date.
• Correct validation and entry of B2B customer orders or services including documenting of all relevant data in the corresponding sales billing & CRM systems
• Planning and coordination of smaller projects and/ or sub-projects in the according business areas
• Contact person for all B2B customers and partners during the implementation and first billing cycle
• Responsible for the correct order validation, service entry and billing initiation
• Billing of the completed services
• Ensuring communication to all commercially and technically involved employees
• As an escalation instance, you are the contact person for our customers in times of crisis and actively work out a solution to the problem
  
  

Must Have

• Understanding or interest in the fields of telecommunications and computer science
• Administrative or commercial education
• At least 3 years of job experience
• Experience in direct customer contact
• High service orientation with internal as well as external customers
• Ready to go the “extra mile” to provide best-in-class customer service
• IT literacy (Microsoft Office, SAP, CRM)
• Language skills – German and English (FR & IT - plus)

Job Title: Commercial Operations Specialist

Location: Zürich, Switzerland

Job Type: Contract

Aston Carter, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. Aston Carter is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at https://www.allegisgroup.com/en-gb/privacy-notices.

To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to https://www.allegisgroup.com/en-gb/privacy-notices.

We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at https://www.allegisgroup.com/en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.