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Keyholder (PT) - The Streets at Southpoint

UNTUCKit · Durham, Vereinigte Staaten Von Amerika · On-site

  • Optionales Büro in Durham
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Description

We’re looking for a results-oriented leader who thrives in a performance-driven retail environment and leads from the sales floor. This role is ideal for a motivated leader who knows how to convert traffic into revenue, elevate the customer experience, and inspire a team to exceed goals.

If you love clienteling, coaching teams to win, and turning every interaction into a brand-building moment — we want to meet you!

What You’ll Do

Drive Sales & Client Engagement

  • Lead by example in achieving and exceeding individual and store sales goals
  • Proactively engage customers, assess needs, and deliver personalized styling solutions
  • Build and maintain strong client relationships through effective clienteling and follow-up
  • Identify opportunities to cross-sell and upsell to maximize each transaction
  • Leverage product knowledge to confidently communicate value and drive conversions

Lead the Sales Floor

  • Inspire and motivate associates to deliver high-performance selling behaviors
  • Create a dynamic, energetic, and results-focused sales culture
  • Coach team members in real time to improve selling techniques and client engagement
  • Execute UNTUCKit University training and reinforce daily performance conversations

Deliver Operational Excellence

  • Open and close the store with accountability for results and standards
  • Maintain a visually compelling, sales-focused floor environment
  • Ensure stockroom organization supports selling efficiency
  • Monitor KPIs and contribute insights based on customer feedback and sales trends

What You Bring

  • Prior retail leadership or keyholder experience
  • Proven ability to drive sales and influence team performance
  • Strong clienteling skills and a customer-first mindset
  • High energy, strong communication skills, and a passion for results
  • Commitment to living our CORE Values: Be Kind, Own It, Work Together, Communicate, Mentor, and Have Fun

Requirements

    • Proven work experience as a Supervisor, Key holder or Assistant Manager
    • Basic understanding of sales principles and customer service practices
    • Proficiency in Apple products and G-suite, Omni-channel POS systems
    • Solid communication and interpersonal skills
    • Ability to work in the store alone
    • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays.
    • High school degree
    • Part Time: Hours May Vary.

Benefits

  • Retirement Plan (401k)
  • Paid Time Off ( & Public Holidays)
  • Training & Development
  • Casual working environment
  • Wellness Resources
  • 50-75% employee discount