System Engineer (Linux) bei FirstHealth of the Carolinas, Inc.

The Systems Engineer plays a key role in supporting the information systems that are core to the infrastructure of FirstHealth of the Carolinas. 

Responsibilities include:

• Installation, implementation and administration of operating systems and applications; system services such as file, print, and mail; backup and recovery; anti-virus; user access privileges and security rights; remote access; and desktop and server virtualization.
• Accountable for performing day-to-day system administrative functions in an efficient manner
• Compliance with established system configuration standards and best practices
• Provide management with understandable and actionable information regarding server and system assets
• Promotes a positive and professional image of the Information Technology Services Department and of FirstHealth of the Carolinas
• Uses data analysis tools and systems along with proven expertise to ensure optimum performance and uptime of the FHC server environment
• Research develops and evaluates system solutions in support of complex business requirements, balancing engineering trade-offs to provide the most effective systems design and implementation.
• Consults with analysts, end user, and management, and assists in advanced troubleshooting of application problems in a multi-operating system environment. 
• Addresses any reported server hardware, software, network, and peripheral hardware problems, and coordinates the final resolution to those problems.

The Systems Engineer will work with IS staff, IS Management, and key personnel from other departments to identify, develop, implement and support cost-effective solutions for all aspects of the organization.

The following is a summary of the major essential functions of this job.  Duties and functions may be assigned based on corporate need and individual capabilities and may change from time to time.  The incumbent may perform other duties, both major and minor, that are not mentioned below:

• Determines the network access needs and setting up of system users, based upon the standards of the Information Technology Services Department.
• Maintain, troubleshoot, install and repair information systems, including server hardware, system backups, storage, printer management, e-mail administration and security monitoring.
• Provides leadership in the installation and maintenance of software configurations integrated within the environment, based upon the standards of the Information Technology Services Department.

• Design and implement enterprise remote access applications to include virtualization of servers and desktops.
• Assesses and evaluates current and future systems to be implemented that will enhance the productivity of corporate users and the IS department.
• Work closely with analysts, IS Management, and vendors to provide the sound data information solutions for the organization.
• Maintain a current inventory of server hardware and software.
• Document, map and maintain server infrastructure and engineering documents for all projects

• Reports all system problems to appropriate personnel and management, taking all the necessary steps to rectify any problem in a timely manner.
• Provides training and other information on operating system management procedures so that everyone will be fully knowledgeable and can address or react to any problems when required.
• Maintains extensive troubleshooting documentation for areas of responsibility in both paper and electronic format

• Performs all other related functions and special projects as required by management.

Qualifications:

Education and Formal Training:

2 year degree in Information Technology or Computer Science, would prefer a 4-year degree in a Information Technology area.  Microsoft Certified Systems Engineer or VM Certifications, system virtualization preferred. Linux Certification(s) are preferred.

Work Experience:

Minimum of 4 years of progressively responsible, work-related experience designing, implementing, maintaining, and troubleshooting physical and virtual server environments is required.   These environments include Linus OS, Microsoft Server OS, Microsoft SQL Server, VMWare ESXi or Nutanix AHV, Cisco UCS Environment, and HP Blade Center with ILO.

Certification:

Certification as a Microsoft Certified Solutions Expert (MCSE) in at least one server specialization, or VMware Certified Professional or significant equivalent advanced industry work experience beyond the minimum is required.