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Description

Hotel Name: The Millennium Hotel Knickerbocker Chicago

Location: Onsite – Chicago, IL

Salary Range: 27.56 - 28.06

Join the Team at The Knickerbocker Chicago

At The Knickerbocker Chicago, hospitality is where timeless style meets the energy of the city. We create experiences that feel both elevated and welcoming—where every guest interaction leaves a lasting impression.

About The Knickerbocker Chicago

Located just steps from Chicago’s iconic Magnificent Mile, The Knickerbocker Chicago places you at the center of it all—world-class shopping, renowned dining, and vibrant city life.

Blending classic charm with modern comfort, the hotel offers a sophisticated yet approachable experience for both business and leisure travelers. From the buzz of the city outside to the warm, inviting atmosphere inside, The Knickerbocker delivers a stay that feels distinctly Chicago—stylish, dynamic, and full of character

As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotel is backed by a legacy of quality, consistency, and service excellence—driven by a passion for hospitality, an entrepreneurial spirit, innovation, and a progressive, solutions-oriented approach."

At Millennium, we are guided by our core values:

• Passion for Hospitality – Delivering meaningful and memorable guest experiences
• Entrepreneurial – Taking ownership and acting with agility
• Innovation & Progressive – Continuously improving how we operate and serve
• Solutions & Results Oriented – Staying adaptable and focused on results

These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our teams.

About the Role: Line Cook

As our Line Cook, you will play an integral role in delivering an exceptional guest experience while contributing to a collaborative and high-performing team environment.

This role is ideal for someone who brings a passion for hospitality, takes ownership, and is committed to continuous improvement and results."

Your Impact

The ideal candidate has food service experience, takes pride in presentation, and works well in a fast-paced environment.

What You’ll Be Doing

• Prepare menu items in a timely and sanitary manner
• Follow recipes, portion sizes, and presentation standards
• Ensure all food served meets quality expectations
• Set up and break down your station, including prep work
• Keep your station and kitchen clean, organized, and stocked
• Handle and store food properly, including rotation
• Monitor food temperatures during cooking and service
• Track and report food waste
• Prepare meals for guests with allergies or dietary needs
• Communicate any issues with food, equipment, or safety to management
• Complete additional tasks as assigned

Operations & Execution

• Ensure smooth, efficient operations aligned with brand standards
• Identify opportunities for innovation and continuous improvement
• Deliver consistent, high-quality results in a fast-paced environment

Guest Experience

• Deliver exceptional service rooted in passion for hospitality
• Anticipate needs and respond with a solutions-first mindset
• Create memorable, personalized experiences for every guest

Team Collaboration

• Work collaboratively across teams to achieve shared goals
• Communicate effectively and contribute to a positive work environment
• Support a culture of respect, energy, and accountability

Compliance & Standards

Follow all company policies, safety standards, and procedures

Maintain accuracy in processes, reporting, and documentation

Uphold a culture of accountability and operational excellence

Requirements

• Passion for hospitality and delivering exceptional service
• Strong communication and interpersonal skills
• Ability to work in a fast-paced, dynamic environment
• Solutions-oriented mindset with attention to detail
• Flexibility to work varied schedules, including evenings, weekends, and holidays

Qualifications –

• At least 1 year of cooking experience in a fast-paced kitchen
• Ability to work well on a team
• Basic knowledge of kitchen cleanliness and safety
• Able to handle multiple tasks and meet deadlines
• Can work independently when needed
• Able to lift 20–40 pounds regularly
• Works quickly and completes tasks on time
• Familiar with kitchen equipment and tools
• Prepares food based on guest requests and recipe standards
• Professional, patient, and respectful attitude
• Must have a valid Food Handler’s card
• Brings a positive attitude and supports the team
• Follows all safety guidelines while working

Education (Optional / Adjustable)

• High school diploma or equivalent required

Benefits

At Millennium Hotels & Resorts, we support our employees with a competitive benefits package designed to promote wellbeing and long-term success:

Benefits: (Per the CBA)

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance
• Hotel Room Discounts across our global portfolio
• Employee Assistance Program (EAP)

Benefits eligibility and offerings are subject to plan terms and company policy.

Why Join Us

At Millennium Hotels & Resorts, you’re not just taking on a role—you’re joining a global organization committed to people, performance, and growth.

Whether you’re supporting operations behind the scenes or delivering service on the front line, your work contributes to a culture focused on hospitality, collaboration, and results.

If you’re looking for an opportunity to grow, contribute, and make an impact, we invite you to join our team.