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Description

Italian Speaking Customer Experts for Dyson

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting elite talent with industry-leading global brands. We pride ourselves on facilitating career-defining opportunities through our extensive network of high-profile partners across Europe.

Job Overview

We are currently sourcing candidates for an exclusive Italian Speaking Customer Experts for Dyson position in Greece. This is a unique opportunity to represent a world-class leader in the consumer electronics industry while enjoying the Mediterranean lifestyle through our comprehensive support programs.

Key Responsibilities

• Provide high-end support for Dyson’s innovative consumer electronics portfolio via phone, email, and chat.
• Assist Italian-speaking clients with technical troubleshooting, product advice, and after-sales service.
• Maintain deep knowledge of Dyson technology to provide premium, solution-oriented guidance.
• Build strong rapport with customers, ensuring every interaction reflects Dyson’s premium brand standards.
• Manage customer inquiries regarding product warranties, repair services, and order tracking.
• Collaborate with the global team to ensure seamless service delivery and high satisfaction metrics.
• Navigate complex consumer electronics systems to provide accurate data and documentation for every case.

Requirements

• Native or fluent Italian (spoken and written).
• Valid EU passport (mandatory).
• Passion for consumer electronics and modern technology trends.
• Excellent communication skills with a focus on delivering a luxury customer experience.
• Professional proficiency in English for internal communication and training purposes.
• Previous experience in high-end customer service or technical support is highly preferred.

Benefits

What We Offer

• Competitive Monthly Salary plus 2 extra salaries per year (13th and 14th month).
• Fully Paid Relocation Package including flight, airport transfer, and hotel accommodation.
• Monthly Performance Bonus tailored to recognize your dedication and results.
• Comprehensive, fully paid training on Dyson technology and service protocols.
• Extensive private health insurance coverage.
• The opportunity to join one of the most exciting Italian-speaking jobs in the vibrant market of Greece.
• Professional growth opportunities within a global leader in the consumer electronics industry.

Life in Greece

Securing one of our Italian-speaking jobs means embracing a lifestyle where ancient history meets modern coastal living. Greece offers an unparalleled climate with over 300 days of sunshine, allowing you to enjoy a Mediterranean quality of life that is truly world-class. From the vibrant nightlife of Athens to the serene islands, living in Greece is an experience that nurtures both the professional and the personal spirit.

As part of our relocation support for the Italian Speaking Customer Experts for Dyson position in Greece, we ensure your transition is seamless. You will find that Greece is a welcoming destination with a culinary scene second to none and a cost of living that allows you to enjoy all that this magnificent country has to offer. Join our community of expats and locals who have made jobs in Greece their stepping stone to a better work-life balance.

How to Apply

If you are ready to elevate your career with a global leader in consumer electronics, we invite you to apply now. Simply click the link below to submit your CV and our recruitment team at Mercier Consultancy Group will review your application for this exceptional opportunity in Greece. We look forward to hearing from you!