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Shift Lead (Miss J's Cafe)

Las Vegas Petroleum · Jane Lew, Estados Unidos Da América · On-site

  • Escritório em Jane Lew
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Description

As a Shift Lead at Miss J Cafe, you will be responsible for overseeing daily operations during your assigned shifts. You will lead a team of baristas and service staff to deliver exceptional customer experiences, maintain high standards of quality, and ensure smooth and efficient cafe operations.

Key Responsibilities:

  • Supervise and support cafe staff during assigned shifts.
  • Open or close the cafe following standard operating procedures.
  • Ensure excellent customer service and promptly resolve any guest issues.
  • Monitor inventory levels and assist with stock management.
  • Handle cash, POS transactions, and daily reconciliations.
  • Maintain cleanliness and organization in the cafe according to health and safety standards.
  • Train and mentor new team members as needed.
  • Communicate with management about staff performance, inventory needs, and customer feedback.
  • Ensure timely preparation and quality control of food and beverages.

Qualifications:

  • Previous experience in a cafe, restaurant, or hospitality setting (supervisory experience preferred).
  • Excellent leadership, communication, and organizational skills.
  • Ability to work in a fast-paced environment.
  • Strong problem-solving abilities and a proactive mindset.
  • Flexibility to work mornings, evenings, weekends, and holidays as needed.
  • Food Safety and/or Barista certification is a plus.