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Description

Northern Pines Mental Health Center is proud to offer competitive wages and an exceptional benefits package! 

We are seeing a Client Access Specialist to join our team! This position will provide continuous daily supportive services for the Northern Pines offices. This role will support both Northern Pines clients and staff.

Essential Functions include:

• Effectively utilize necessary technology (computer, email, electronic health record system, fax machine, copier, multiple line phone) to complete tasks
• Interact with clients and staff in a professional manner
• Welcome and direct all visitors of the Maple Street office
• General clerical duties may include but are not limited to: filing, scanning documents, answering phones, directing calls, administering forms, confirming appointments, distributing mail, maintaining lobby area, and assisting clinicians with various requests
• Answer and route calls through the centralized call system
• Assist with client intakes as needed
• Assist Health Information department with collection, filing, and termination of client files as needed

Qualifications include:

• Excellent organizational and interpersonal skills
• Ability to multi task, pay close attention to details, work in a fast-paced environment and work independently at times
• Ability to lift 60lbs on an occasional basis
• Sit and/or stand for long periods of time
• Travel is a function of this position; a valid driver's license is required

Compensation & Benefits include:

• A starting wage of $21.00/ hour
• Health, Dental, Disability and Life insurance with other additional voluntary options for spousal life, short term disability, accident, hospital indemnity and critical illness plans
• Health Savings account with employer contribution
• 401K with employer match
• Generous paid time off (1st-3rd year 19 days/152 hours for full time then increases with longevity) 
• Nine holidays observed per year as follows: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving Day, Christmas Eve Day, Christmas Day and a Weather Float Day.
• Supportive of time off for a healthy work/life balance 
• Bereavement Pay
• Travel reimbursement

Northern Pines Mental Health Center is an Affirmative Action/ Equal Opportunity Employer. Please submit a resume and cover letter to apply.

Keywords: Support Specialist, Support Staff, Receptionist, Reception, Administrative Support, Medical Reception, Medical Administration, Minnesota, Mental Health, Non-Profit, Program Support, Scheduler, Client Relations, Customer Service